HR Specialist/Assistant

Recruitify_HR; Pasig; On-site; PHP 279,000 - 334,800; Full time

Job summary

A recruitment agency is looking for a Customer Service Representative based in Pasig, Metro Manila. The ideal candidate will have 1-3 years of experience in customer service and a bachelor's degree in a relevant field. Responsibilities include providing exceptional service, resolving inquiries, and maintaining accurate records. Strong communication, patience, and empathy are essential skills for this role, which requires the ability to work in a fast-paced environment.

Qualifications

• 1-3 years of experience in customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and complaints in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer satisfaction.
• Follow up with customers to ensure their issues are resolved.

Skills

Strong communication skills

Interpersonal skills

Proficient typing skills

Patience

Empathy

Education

Bachelors degree in a relevant field

Job description

Description

• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and complaints in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer satisfaction.
• Follow up with customers to ensure their issues are resolved.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field
• Experience Level: 1-3 years of experience in customer service
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Proficient typing skills
• Qualities and Traits: Patience and empathy when dealing with customers
• Responsibilities and Duties: Ability to work in a fast-paced environment