HR Specialist/Assistant

Internationalseo; Pasay; On-site; PHP 279,000 - 390,600; Full time

Job summary

A customer-focused company in Metro Manila is looking for a Customer Service Representative to provide exceptional customer service through various communication channels. The ideal candidate will possess a Bachelor's degree, have 1-3 years of experience, and demonstrate strong communication and interpersonal skills. Responsibilities include resolving inquiries and maintaining accurate records, all in a fast-paced environment. If you have patience and empathy for customers, we encourage you to apply.

Qualifications

• 1-3 years of experience in customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and complaints in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer satisfaction.
• Follow up with customers to ensure their issues are resolved.

Skills

Strong communication skills

Interpersonal skills

Proficient typing skills

Patience

Empathy

Education

Bachelor's degree in a relevant field

Job description

Description

• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and complaints in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer satisfaction.
• Follow up with customers to ensure their issues are resolved.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 1-3 years of experience in customer service
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Proficient typing skills
• Qualities and Traits: Patience and empathy when dealing with customers
• Responsibilities and Duties: Ability to work in a fast-paced environment