HR Shared Services Associate — Process & Data Champion

Comrise; Taguig; On-site; PHP 335,000 - 558,000; Full time

Job summary

Comrise, based in Taguig, Philippines, is seeking an HR Shared Services professional to support centralized HR operations including payroll, benefits, and core transactions. The role emphasizes service standards, data privacy, and collaboration with HRIS and technology teams.

You will handle day-to-day GHRS duties, maintain employee records, and participate in improvement projects while adapting to rotating shifts and North America hours. Strong communication and teamwork are essential.

Qualifications

• Bachelor's degree required.
• HR Shared Services experience highly preferred.
• Strong written and verbal communication skills.
• Ability to plan and prioritize workload.
• Ability to work as part of a team and alone with a 'can do' attitude.
• Maintain good working relationships with colleagues across HR.
• Ability to provide a high standard of customer care.
• Methodical and organized.
• Willing to be assigned on rotating shift and North America hours.

Responsibilities

• Perform day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics.
• Administer ServiceCentral resolutions based on assigned access and other HR systems-related support.
• Assist with maintaining accurate employee records including associate personal files.
• Participate in ad hoc projects pertaining to Human Resources and/or office-wide issues.
• Follow the defined processes in GHRS and pursue process efficiency improvements.
• Identify opportunities for better team efficiencies and implement with leader approval.
• Fully responsible for keeping employee data accuracy and privacy.
• Facilitate monitoring of team tasks and accurate entry of completion in trackers.
• Sharpen expertise and deep knowledge of HR issues to gain credibility across areas.
• Enrich processes and value-added services for internal customers.
• Deliver quality GHRS tasks through process mapping and design.

Skills

Communication skills

Team player

Education

Bachelor's Degree

Tools

Excel

Word

Job description

Comrise, based in Taguig, Philippines, is seeking an HR Shared Services professional to support centralized HR operations including payroll, benefits, and core transactions. The role emphasizes service standards, data privacy, and collaboration with HRIS and technology teams.

You will handle day-to-day GHRS duties, maintain employee records, and participate in improvement projects while adapting to rotating shifts and North America hours. Strong communication and teamwork are essential.