HR Operations Coordinator

PSG Global Solutions Inc.; Makati; Hybrid; PHP 290,000 - 469,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonuses

Comprehensive HMO coverage

Job summary

PSG Global Solutions Inc. is seeking an organized and service-oriented HR Operations Coordinator in a hybrid role in Makati. The position drives daily HR functions including employee lifecycle processes, onboarding, benefits, compensation, and performance management while delivering efficient HR services.

You will handle inquiries, maintain confidential records, and collaborate with HR teams to resolve requests, ensuring accurate documentation and timely support in a fast-paced environment.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 1 year of HR-related experience, including internship experience.
• Strong written and verbal communication skills.
• Excellent analytical, organizational, and problem-solving abilities.

Responsibilities

• Handle daily HR administrative tasks and operational activities.
• Respond to employee inquiries regarding HR policies, programs, and benefits.
• Coordinate with relevant HR teams to address employee concerns and resolve requests.
• Assist with onboarding and other employee lifecycle activities.
• Support benefits administration, compensation processes, and performance management programs.
• Maintain accurate employee records and confidential HR documentation.
• Contribute to the implementation and improvement of HR procedures and workflows.
• Deliver timely employee support while maintaining professionalism and confidentiality.
• Identify operational issues, recommend solutions, and follow through on action items.
• Assist with HR projects and organizational initiatives as assigned.

Skills

Communication

Analytical

Organizational skills

Problem-solving

Multitasking

Adaptability

Customer service

Collaboration

Education

Bachelor’s degree in HR/Business

Job description

Job Type: Full Time

Work Setup: Hybrid – 3 days onsite per week (Ayala Avenue, Makati; SM North EDSA; EXXA Tower, Bridgetowne; Alabang)

About the Role

We are seeking an organized and service-oriented HR Operations Coordinator to drive daily human resources functions and employee lifecycle processes. This role plays a vital part in delivering efficient HR services through employee relations, accurate recordkeeping, and seamless execution of onboarding, benefits, compensation, and performance management activities.

Key Responsibilities

• Handle daily HR administrative tasks and operational activities.
• Respond to employee inquiries regarding HR policies, programs, and benefits.
• Coordinate with relevant HR teams to address employee concerns and resolve requests.
• Assist with onboarding and other employee lifecycle activities.
• Support benefits administration, compensation processes, and performance management programs.
• Maintain accurate employee records and confidential HR documentation.
• Contribute to the implementation and improvement of HR procedures and workflows.
• Deliver timely employee support while maintaining professionalism and confidentiality.
• Identify operational issues, recommend solutions, and follow through on action items.
• Assist with HR projects and organizational initiatives as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 1 year of HR-related experience, including relevant internship experience.
• Strong written and verbal communication skills.
• Excellent analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities and meet deadlines.
• Solution-oriented mindset with sound judgment and attention to detail.
• Adaptability in a changing work environment.
• Strong customer service skills and a sense of urgency.
• Ability to work independently and collaborate effectively with employees and HR teams.

What We Offer

• Competitive salary package + Monthly performance bonuses
• Will follow US hours + Weekends off
• Comprehensive HMO coverage

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