HR Officer/HR Generalist

XMC BPO Manila; Pasig; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading BPO firm in Metro Manila is seeking an experienced HR Manager to align HR initiatives with business objectives. The role includes talent acquisition, PEO/EOR management, and compliance oversight. Ideal candidates will have a Bachelor's degree and over 3 years of experience in HR operations, particularly in PEO or EOR environments.

Qualifications

• 3+ years of experience in operations management, specifically in PEO or EOR environments.
• Proven track record in sourcing, interviewing, and hiring top talent.
• Strong understanding of labor laws and compliance regulations.

Responsibilities

• Collaborate with business leaders to align HR initiatives with objectives.
• Lead the recruitment process, ensuring a positive experience.
• Manage PEO/EOR relationships for seamless employment services.
• Partner in workforce planning and employee retention strategies.
• Provide support on employee relations and performance management.
• Oversee onboarding processes for new hires.
• Ensure compliance with labor laws and HR practices.
• Monitor HR metrics and enhance overall effectiveness.
• Drive HR initiatives for continuous improvement.

Skills

Full-cycle recruitment

Data analysis

Communication skills

Interpersonal skills

Education

Bachelor’s degree in business administration, Human Resources, or related field

Tools

HRIS

Payroll systems

Job description

Responsibilities

• Strategic HR Partnering:Collaborate with business leaders to align HR initiatives with business objectives, providing tailored HR solutions that support organizational growth.
• Talent Acquisition:Lead the end-to-end recruitment process, including candidate sourcing, screening, interviewing, and hiring, while ensuring an efficient and positive experience for candidates.
• PEO/EOR Management: Manage and optimize relationships with external PEO/EOR providers to ensure seamless employment services for remote or international teams. This includes compliance, onboarding, payroll, benefits administration, and other HR services offered through the PEO/EOR model.
• Workforce Planning & Strategy:Partner with leadership to assess workforce needs and implement strategies for effective staffing, talent development, and employee retention.
• Employee Relations & Engagement:Provide proactive support to employees and management on various HR-related issues, including performance management, conflict resolution, and employee relations.
• Onboarding & Integration:Oversee onboarding processes for new hires, ensuring proper integration into the company culture and compliance with both internal policies and external employment regulations (especially for PEO/EOR-managed employees).
• Compliance & Risk Management:Ensure that all HR practices, particularly in recruitment and PEO/EOR partnerships, comply with local labor laws, industry regulations, and organizational policies.
• HR Reporting & Analytics:Use data to monitor key HR metrics, analyze trends, and make recommendations to enhance recruitment efforts, employee engagement, and overall HR effectiveness.
• Continuous Improvement:Drive HR initiatives that promote continuous improvement in recruitment, talent management, and workforce efficiency across both local and remote teams.

Qualifications

• Bachelor’s degree in business administration, Human Resources, or related field.
• 3+ years of experience in operations management, specifically in PEO or EOR environments.
• Proven track record in full-cycle recruitment, with strong experience in sourcing, interviewing, and hiring top talent.
• Strong understanding of labor laws and compliance regulations.
• Excellent communication and interpersonal skills.
• Proven ability to analyze data and implement process improvements.
• Proficiency in HRIS and payroll systems.