HR Master Data Specialist — SAP SuccessFactors Expert

Our Clients; Pasay; On-site; PHP 600,000 - 900,000; Full time

Job summary

Our Clients is seeking an HR Master Data Specialist to manage and protect the accuracy of workforce data for a designated region. The role focuses on complex data changes, organizational hierarchy, and ensuring data quality to support HR-to-Payroll handoffs.

You will play a key role in migrating master data operations to the Manila Shared Service Center and collaborate with regional stakeholders to resolve data issues and improve processes.

Qualifications

• Bachelor’s degree in HR, Business, Information Systems, or a related field.
• Hands-on experience with HR master data management, HRIS, workforce administration, or HR data operations.
• Experience with SAP SuccessFactors is required.
• Experience with ServiceNow/ticketing systems is an advantage.
• Strong attention to detail and understanding of data quality, organizational structures, and hierarchy management.
• Strong analytical and problem-solving skills with the ability to identify data issues and patterns.
• Knowledge of data privacy and compliance requirements is preferred.
• Strong communication and stakeholder management skills.
• Ability to work independently while following standardized regional processes.
• Experience in an HR Shared Services environment is preferred.

Responsibilities

• Manage and execute HR master data changes, including organizational hierarchy and structure updates.
• Process high-volume and high-impact workforce data changes accurately and within agreed timelines.
• Create and maintain external workforce records and related data requirements.
• Execute data changes in SAP SuccessFactors, the system of record for workforce master data.
• Perform quality checks and validate data, dependencies, and outputs against established standards.
• Support HR-to-Payroll data reconciliation and identify discrepancies before they reach Payroll.
• Support regional data privacy and access controls in partnership with the Data Privacy Specialist.
• Partner with regional stakeholders to clarify requirements, resolve data issues, and manage escalations.
• Participate in knowledge transfer activities with the India-based team during the migration period.
• Identify recurring data issues and contribute to process improvements, templates, and playbooks.

Skills

HR data management

HRIS

SAP SuccessFactors

Data quality

Organizational hierarchy

Data privacy

Stakeholder management

Analytical thinking

Independent work

Education

Bachelor’s degree in HR/Business/IS

Tools

ServiceNow

Job description

Our Clients is seeking an HR Master Data Specialist to manage and protect the accuracy of workforce data for a designated region. The role focuses on complex data changes, organizational hierarchy, and ensuring data quality to support HR-to-Payroll handoffs.

You will play a key role in migrating master data operations to the Manila Shared Service Center and collaborate with regional stakeholders to resolve data issues and improve processes.