HR Manager

MetroMart Technologies, Inc.; Makati; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

MetroMart Technologies, Inc. is seeking an experienced HR leader in Makati to oversee payroll, recruitment, compensation, benefits, and HR governance. You will partner with leadership to drive engagement, implement HR processes, and ensure regulatory compliance.

The role covers end-to-end HR operations, including payroll processing, policy maintenance, performance management, and staff development. Join a fast-growing online grocery platform with a nationwide footprint.

Responsibilities

• Consults with leadership to promote core values at all levels
• Assist management in resolving employee relations issues and investigations
• Coach department heads in performance management and recruitment practices
• Set up the HR department and provide management oversight, training and leadership
• Structure, source and recruit staff for the HR department in-line with business objectives
• Design, develop, and execute full-cycle recruitment plans and talent sourcing strategies
• Coordinate recruitments and orientations of new staff
• Review and approve job descriptions and requests, ensuring accuracy
• Coordinate vacancy postings in internal and external media
• Maintain the recruitment tracking system and monthly reports
• Lead succession planning and talent management programs
• Define and review salary structure and benefits plan in-country
• Ensure staff clearance forms are submitted before final dues
• Support people plans to embed performance culture
• Design a performance evaluation program aligned with benchmarking
• Oversee payroll management for employees
• Manage end-to-end payroll, including wages, deductions, and bonuses
• Ensure timely payroll processing and accurate records
• Maintain payroll records for new hires, terminations, and changes
• Verify timekeeping data for accurate pay
• Ensure compliance with payroll regulations and tax laws
• Stay up-to-date with payroll legislation and best practices
• Prepare payroll reports and tax filings
• Generate payroll reports to identify discrepancies and propose solutions
• Respond to payroll inquiries from employees
• Provide payroll support including W-2s and tax documents
• Coordinate onboarding and offboarding related to payroll with HR
• Collaborate with finance to manage budgets and forecast payroll expenses
• Identify opportunities to improve payroll processes
• Assist in payroll software upgrades
• Provide strategic advice on employee relations
• Maintain HR policies and procedures
• Oversee a performance appraisal system
• Maintain pay plans and benefits programs
• Initiate an organization-wide training program
• Oversee HR administration and ensure legal compliance
• Monitor staff contract management
• Lead exit management procedures
• Liaise with local legal counsel on HR issues
• Maintain 201 files and employee records aligned with DOLE
• Other tasks as assigned by management
• Conduct research and enforce HR procedures and policies
• Analyze and report KPIs related to human capital
• Analyze and report HR data to support HR strategies

Job description

About us

Metromart is the #1 online grocery platform in the Philippines. We are partnered with the largest supermarkets in the Philippines and over 300 specialty stores, including SM Supermarket, Robinsons Supermarket, Landmark, S&R, The Marketplace, Shopwise, All Day Supermarket, Pet Express, True Value, Handyman, Toy Kingdom and many more. Our service is present nationwide in 77 cities.

About the role

Why work for MetroMart?

• We are a dynamic and rapidly growing company, offering a fast-paced and innovative work environment.

• Collaborate with experienced professionals and contribute to the growth of the online grocery industry.

• Be part of a team that values creativity, initiative, and results-driven performance.

• Enjoy opportunities for career advancement and personal development.
  

Job Responsibilities:

In this role, the primary responsibilities will include (but are not limited to):

Management and Support:

• Consults with leadership and management in order to foster and promote the engagement of the business’s core values at all levels

• Assist management and leadership in resolving employee relation issues, conducting effective investigations, and recommending action for sensitive and complex situations

• Coach the departmental heads and management in performance management processes, compensation and remuneration programs, recruitment practices, and management decision making

• Set up the HR department and provide management oversight. Training and leadership

Recruiting/Talent Sourcing:

• Structure, source and recruit staff for the HR department organization chart to ensure the HR department is efficient and complete and in-line with the company’s business objectives

• Design, develop, and execute full cycle recruitment plans and talent sourcing strategies that guarantee the attraction, selection, and successful recruitment of potential talents that will further drive the achievement of staffing goals as well as the business’s overall objectives

• Coordinate recruitments and orientations of new staff

• Review and approve job position requests, job descriptions and make recommendations, ensuring accuracy and consistency

• Coordinate vacancy posting in internal and external media as appropriate.

• Ensure, the tracking system of the recruitment process and compile monthly report on recruitment are maintained

• Lead the succession planning process and talent management program to ensure the development of high-potentials and continuous opportunities for career advancement

Compensation & Benefits Management:

• Define and review in-country salary structure and benefits plan and communicate changes or updates

• Ensure that all existing staff clearance forms are submitted before final dues are processed

• Define and review salary structure and benefits plan and communicate changes or updates

• Support the implementation of the company’s people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability and embed a performance culture

• Design a performance evaluation program aligned with the company’s Annual Financial and Market salary benchmarking

• Be on top of Payroll Management for both Employees

Payroll Processing:

• Manage the end-to-end payroll process, including calculating wages, deductions, and bonuses.

• Ensure timely and accurate payroll processing.

• Maintain and update employee payroll records, including new hires, terminations, and changes in employment status.

• Verify and process timekeeping data to ensure accurate pay calculations.

• Ensure compliance with federal, state, and local payroll regulations and tax laws.

• Stay up-to-date with changes in payroll legislation and best practices.

• Prepare and submit payroll reports, tax filings, and other required documentation to government agencies.

• Generate and analyze payroll reports to identify discrepancies and recommend solutions.

• Respond to employee inquiries regarding payroll-related issues, including pay discrepancies, deductions, and benefits.

• Provide support for payroll-related matters, including W-2s and other tax documents.

• Work closely with the HR department to ensure seamless onboarding and offboarding processes related to payroll.

• Collaborate with the finance team to manage budgets and forecast payroll expenses.

• Identify opportunities for improving payroll processes and implement best practices to enhance efficiency and accuracy.

• Assist in the implementation of payroll software or system upgrades.

Employee growth and relations:

• Provide strategic advice and ongoing support on employee relations issues, dispute resolution

• Maintain relevant, accurate and forward-thinking HR policies and procedures

• Oversee and manage a performance appraisal system that drives high performance.

• Maintain pay plan and benefits program

• Initiate a Training Program across the employee in the Organization

HR Administration & Compliance:

• Oversee HR-related administrative duties and ensure they are compliant with existing legal and government reporting requirements

• Monitor and coordinate staff contract management

• Lead exit management procedure to ensure seamless and positive transition for departing employee

• On an as needed basis liaise with the local legal counsel on HR issues that requires legal interpretations

• Provide strategic advice and ongoing support on employee relations issues, dispute resolution

• Maintain 201 files and Employee records aligned with DOLE ruling and compliances

• Other tasks may be given by the management

Analytics:

• Conduct research and consistently develop and enforce HR procedures and policies

• Analyze and report on KPIs and trends related to human capital in the business and use these findings to develop strategies and solutions to issues that affect the business’s employee relations

• Analyze and report HR information to support the development of HR strategies and solutions. Ensuring that all internal reporting requirements are satisfied through the provision of management information