HR Lead - Compliance, BCP & OSH

Penbrothers International; Metro Manila; Sur place; PHP 800 000 - 1 200 000; Plein temps

Résumé du poste

Penbrothers International is seeking an HR Compliance Lead to safeguard employees and regulatory standing as the People Team scales. You will own HMO administration, visa and Alien Employment Permit processing, OSH programs, and business continuity planning.

You’ll partner with HRBPs, HR Operations, and external bodies, ensuring proactive risk management, audit readiness, and up-to-date documentation. The role drives HMO renewals, immigration status tracking, safety training, and

Qualifications

• 4–6 years of experience in HR Compliance, Benefits Administration, Immigration/Visa processing, OSH, or related HR operations.
• Hands-on experience administering HMO/health benefits programs, including provider coordination and renewals.
• Experience processing visas, Alien Employment Permits (AEP), or related immigration requirements for foreign national employees.
• Working knowledge of DOLE OSH Standards and Philippine labor law as it relates to benefits and immigration compliance.
• Certification as a Safety Officer (SO1/SO2 or higher) is an advantage.
• High attention to detail with strong organizational and documentation skills.
• Excellent communication skills, both written and verbal.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilités

• Own HMO & Health Benefits Compliance end-to-end: enrollments, dependents, terminations, and endorsements within provider SLAs.
• Serve as primary liaison with HMO providers/brokers, resolving claims issues and escalations.
• Own the annual HMO renewal cycle — utilization review, provider negotiation support, and plan design recommendations.
• Ensure HMO enrollment records, deductions, and remittances reconcile with HRIS and payroll.
• Own end-to-end visa and Alien Employment Permit (AEP) processing for foreign national employees, coordinating with the Bureau of Immigration and DOLE.
• Track visa expiries, renewal timelines, and permit statuses to ensure zero lapses in work authorization.
• Maintain accurate, audit-ready immigration documentation and respond to government inquiries.
• Design and administer OSH programs in line with DOLE OSH Standards and Health Standards.
• Oversee Safety Officer function, clinic operations, and incident reporting with timely investigations.
• Lead OSH committee meetings, safety orientations, and awareness campaigns for on-site and work-from-home employees.
• Own and maintain HR Business Continuity Plan, including contingency for HMO, immigration, and OSH.
• Run regular BCP simulations with HR Ops and site leads; document lessons learned.
• Coordinate with Facilities, IT, and client-facing teams to align HR continuity with disaster recovery plans.
• Serve as primary contact for internal and external audits touching HMO, immigration, OSH, and BCP.
• Maintain organized documentation and up-to-date SOPs/manuals.
• Identify regulatory, benefits, or safety risks and propose mitigation plans to HR Leadership.
• Advise HRBPs on HMO, visa, and OSH implications of workforce changes.
• Provide leadership with regular reporting on HMO utilization, immigration status, and safety metrics.
• Support workforce and site changes with risk assessments and compliant documentation.

Connaissances

HR compliance

Benefits administration

Immigration/Visa processing

OSH

Regulatory compliance

Formation

Safety Officer certification (SO1/SO2)

Description du poste

The HR Compliance Lead safeguards Penbrothers' employees and regulatory standing as the People Team scales. This role owns four focused mandates: administration and compliance of the company's HMO (health insurance) program, visa and immigration compliance for foreign national employees, occupational safety and health (OSH) programs, and business continuity planning (BCP) that keeps these functions running through disruption.

You are not just processing enrollments and permits, you are building the systems that keep coverage accurate, immigration status current, and the workplace safe and audit-ready. Your work directly protects employee wellbeing, legal standing, and the trust clients place in Penbrothers as an employer of record.

You will act as a key partner to HR Business Partners, HR Operations, HR Leadership, and external parties (HMO providers, the Bureau of Immigration, DOLE), ensuring compliance and safety risks are identified early and managed proactively.

What you’ll do

1. Own HMO & Health Benefits Compliance

• Administer the company HMO program end-to-end: enrollments, dependent additions, terminations, and endorsements within provider SLAs
• Serve as primary liaison with HMO providers/brokers, resolving claims issues and escalations on employees’ behalf
• Own the annual HMO renewal cycle — utilization review, provider negotiation support, and plan design recommendations
• Ensure HMO enrollment records, deductions, and remittances reconcile accurately with HRIS and payroll
• Own end-to-end visa and Alien Employment Permit (AEP) processing for foreign national employees, coordinating with the Bureau of Immigration and DOLE
• Track visa expiries, renewal timelines, and permit statuses, ensuring zero lapses in legal work authorization
• Maintain accurate, audit-ready immigration documentation and respond to government inquiries or inspections

3. Drive Occupational Safety & Health (OSH) Programs

• Design and administer OSH programs in line with DOLE Occupational Safety and
• Health Standards, including hazard identification and risk assessments
• Oversee the Safety Officer function, clinic operations, and incident reporting, ensuring timely investigation and corrective action on workplace incidents
• Lead OSH committee meetings, safety orientations, and awareness campaigns for both on-site and work-from-home employees

4. Lead Business Continuity Planning (BCP)

• Own and maintain the HR Business Continuity Plan, including contingency coverage for HMO administration, immigration processing, and OSH response
• Run regular BCP simulations and tabletop exercises with HR Ops and site leads, documenting lessons learned and closing gaps
• Coordinate with Facilities, IT, and client-facing teams to align HR continuity protocols with company-wide disaster recovery plans

5. Strengthen Audit Readiness & Documentation Governance

• Serve as primary point of contact for internal and external audits touching HMO administration, immigration compliance, OSH, and BCP
• Maintain organized, defensible documentation and evidence trails, and keep related SOPs and manuals current
• Identify emerging regulatory, benefits, or safety risks and proactively recommend mitigation plans to HR Leadership

6. Partner with HRBPs & Leadership

• Advise HRBPs and HR Operations on HMO, visa, and OSH implications of workforcebactions (new hires, transfers, terminations)
• Provide leadership with regular reporting on HMO utilization, immigration status, and safety metrics
• Support workforce and site changes with accurate risk assessments and compliant documentation

Drive initiatives such as:

• HMO plan redesign or provider transition projects
• Visa/immigration process automation and tracking tools
• OSH certification and accreditation efforts
• Support cross-functional projects that impact HR risk, benefits, or safety posture

Other Responsibilities

• Support company-wide events and engagement initiatives from an operational standpoint
• Maintain and improve HR knowledge base and internal guides
• Provide guidance to junior HR team members when needed

What You Bring

• At least 4–6 years of experience in HR Compliance, Benefits Administration, Immigration/Visa processing, OSH, or a related HR operations role
• Hands-on experience administering HMO/health benefits programs, including provider coordination and renewal cycles is an advantage
• Experience processing visas, Alien Employment Permits (AEP), or related immigration requirements for foreign national employees
• Working knowledge of DOLE OSH Standards and Philippine labor law as it relates to benefits and immigration compliance
• Certification as a Safety Officer (SO1/SO2 or higher) is an advantage
• High attention to detail with strong organizational and documentation skills
• Excellent communication skills, both written and verbal
• Ability to manage multiple priorities in a fast-paced environment

What Sets You Apart

• Experience leading OSH accreditation, certification, or audit processes
• Prior direct relationship management with HMO providers/brokers or the Bureau of Immigration
• Ability to balance regulatory rigor with a positive, low-friction employee experience