HR Generalist (Retail Operations)

Optimo International Group, Inc.; Pasig; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

HMO from day one

Direct access to leadership

Growth opportunities

Job summary

Optimo International is seeking an HR Generalist to help build, support, and take care of the people behind rapid growth in our retail network. This isn’t a back-office paperwork role; you’ll be in the middle of hiring drives, store-level coaching, internal communications, and day-to-day support for our CEO.

You’ll partner with store heads and department leads to keep HR processes running smoothly, coordinating onboarding and performance tracking, managing timekeeping and payroll, and helping

Qualifications

• At least 3 years of experience handling end-to-end HR functions (recruitment through offboarding).
• Hands-on experience in high-volume recruitment with tight deadlines.
• Experience with timekeeping and payroll processing.
• Working knowledge of Philippine labor law and HR compliance basics.

Responsibilities

• Lead recruitment drives and support full employee lifecycle from onboarding to offboarding.
• Monitor timekeeping and payroll, coordinating with finance or payroll provider to ensure accurate payments.
• Create internal communications and onboarding materials; manage Canva-based content.
• Support CEO with scheduling, correspondence, and meeting logistics; maintain discretion with confidential matters.

Skills

Recruitment

Onboarding

Payroll

Timekeeping

HR compliance

Executive support

Discretion

AI tools

Tools

HRIS tools

Canva

Job description

Optimo International is scaling fast, and our people function is scaling with it. We're a retail company that believes great stores start with great teams, and we're looking for an HR Generalist to help us build, support, and take care of the people behind that growth.

This isn't a back-office paperwork role. You'll be in the middle of hiring drives, store-level coaching, internal communications, and day-to-day support for our CEO — all at once, all in a fast-moving retail environment.

Who you'll work with

You’ll partner closely with store heads and department leads to keep HR processes running smoothly on the ground — coordinating onboarding, tracking performance, and helping resolve day-to-day people issues before they become problems. You’ll also work directly with the CEO on scheduling, correspondence, internal comms, and meeting prep, so comfort working with leadership and handling sensitive information is a must.

What the role covers

Recruitment & People Operations

• Help run mass/bulk hiring drives to keep pace with store and sales team growth.

• Support the full employee lifecycle — onboarding, contract preparation (interns, freelancers, contractors, and full-timers), training coordination, and performance tracking.

• Keep an eye on team KPIs and morale, and flag trends to leadership.

• Support compliance with Philippine labor law and internal HR policy across all locations.

Timekeeping & Payroll

• Monitor daily attendance and time records across stores.

• Handle payroll computation and processing, and coordinate with finance or an outsourced payroll provider to ensure employees are paid accurately and on time.

Internal Comms & Content

• Put together internal memos, announcements, and newsletters that actually get read.

• Design onboarding materials and engagement content in Canva.

• Make sure store and support teams stay in the loop on company updates.

Executive Support

• Manage the CEO’s calendar, correspondence, and meeting logistics.

• Prepare decks and documents for leadership meetings.

• Handle confidential matters with discretion, and act as the connective tissue between the CEO’s office and the wider team.

What we're looking for

• At least 3 years of experience handling end-to-end HR functions (recruitment through offboarding), ideally in retail or another fast-paced operational setting

• Hands‑on experience supporting high‑volume recruitment under tight deadlines

• Experience with timekeeping and payroll processing

• Working knowledge of Philippine labor law and HR compliance basics

• Comfortable using AI tools to speed up HR, recruitment, or admin work

• Canva skills and a good eye for internal‑facing content

• Prior experience supporting a CEO or senior leader is a plus

• Organized, discreet, and able to juggle multiple priorities without dropping the ball

• Comfortable using HRIS tools and basic reporting/metrics tracking
  

Why join Optimo

Competitive pay, HMO from day one, a welcome gift when you start, and direct access to leadership — you won't be buried in a large HR department here, you'll be building it. Day shift, a genuinely positive team culture, and real room to grow into a bigger HR role as the company expands.