HR Generalist: Employee Relations & Benefits Lead

iScale Solutions; Pasig; On-site; PHP 391,000 - 670,000; Full time

Benefits offered by this job

Competitive salary

Leave credits

Health coverage

Statutory benefits

Learning opportunities

Team wellness

Modern tools

Inclusive culture

Referral rewards

Job summary

iScale Solutions in Metro Manila is seeking an HR Generalist to manage employee relations, benefits, and lifecycle operations. You will address employee concerns, administer HMO, and oversee end-to-end offboarding while ensuring PH labor law compliance.

The role requires 2–4 years of HR Generalist experience, a related degree, and proficiency with Google Workspace and HRIS (Zoho People, Odoo). Start date between September 14–25, 2026.

Qualifications

• Bachelor’s degree in HR, Psychology, Business Administration, Behavioral Science, or related field.
• 2–4 years HR Generalist experience in BPO, shared services, tech, or corporate environments.
• Hands-on ER, benefits, offboarding, documentation, and HRIS administration.
• Demonstrated solutions-oriented approach, assessing risks and recommending practical solutions.
• Working knowledge of PH labor laws and disciplinary due process.
• Strong documentation, communication, case management, and confidentiality.
• Proficiency in Google Workspace; HRIS experience (Zoho People, Odoo) is an advantage.
• Can start between September 14–25, 2026.

Responsibilities

• Address employee concerns, grievances, performance/conduct issues, and HR inquiries while ensuring compliance with PH labor laws and company policies.
• Investigate complaints and misconduct, partnering with managers to enforce due process and document cases (incident reports, NTEs, hearings, Notices of Decision).
• Support conflict resolution, maintain case trackers, and assist with internal compliance, ISO document control, and HR audits.
• Manage end-to-end offboarding (resignations, terminations, redundancies), conduct exit interviews, prepare Exit Interview Reports, and elevate compliance risks to leadership.
• Coordinate clearance processes across Payroll, Finance, IT, and Facilities, updating records and final pay docs.
• Support onboarding, status transitions, HR reporting/trackers, and coordinate data changes with Payroll.

Skills

HR Generalist

Conflict resolution

Case management

Multitasking

Confidentiality

Education

Bachelor’s degree in HR/related field

Tools

Zoho People

Odoo

Google Workspace

Job description

iScale Solutions in Metro Manila is seeking an HR Generalist to manage employee relations, benefits, and lifecycle operations. You will address employee concerns, administer HMO, and oversee end-to-end offboarding while ensuring PH labor law compliance.

The role requires 2–4 years of HR Generalist experience, a related degree, and proficiency with Google Workspace and HRIS (Zoho People, Odoo). Start date between September 14–25, 2026.