HR Generalist

TPS Shared Services Inc.; Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

A growing retail business is seeking a hands-on HR Generalist to provide comprehensive HR services across multiple store locations in Manila. The role involves talent acquisition, employee relations, onboarding, and ensuring policy compliance. Ideal candidates should possess a Bachelor's degree in Human Resources or related fields, with at least two years of relevant experience. Strong communication and organizational skills are essential for supporting a positive workplace culture. Applicants should be flexible to visit different store locations as needed.

Qualifications

• At least two years of experience in an HR Generalist or equivalent HR role.
• Experience in retail or multi-branch operations is an advantage.
• Working knowledge of labor laws and HR policies.
• Proficient in MS Word and Excel with strong computer literacy.
• Excellent written and verbal communication; able to handle sensitive information.
• Well-organized, flexible and able to manage multiple tasks in fast-paced setting.
• Willing to visit different store locations as needed.

Responsibilities

• Handle end-to-end recruitment for store-level and head office roles.
• Facilitate employee onboarding and orientation.
• Serve as the main HR contact for employee inquiries.
• Partner with store managers to resolve employee relations concerns.
• Review attendance, schedules and timekeeping for accuracy and policy compliance.
• Coordinate with payroll to validate working hours and resolve payroll concerns.
• Maintain confidential employee files and HR records.
• Ensure consistent HR policy implementation across all stores.
• Monitor HR data such as attendance and attrition to support reporting and planning.
• Assist in training, compliance programs, and benefits communications.

Skills

Talent acquisition

Employee relations

HR policies compliance

Communication skills

Microsoft Word and Excel proficiency

Organizational skills

Store visits readiness

Education

Bachelor’s degree in Human Resources, Business Administration, Psychology

Tools

Microsoft Word

Microsoft Excel

Job description

Position Summary

We are seeking a hands‑on and organized HR Generalist to support our growing retail business. This role delivers end‑to‑end HR services across multiple store locations, including talent acquisition, onboarding, employee relations, and policy compliance. The successful candidate will help promote a positive work environment while acting as a reliable HR resource for employees and management.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related discipline
• At least two (2) years of experience in an HR Generalist or equivalent HR role; experience in retail or multi‑branch operations is an advantage
• Working knowledge of labor laws, HR policies, and compliance requirements
• Proficient in Microsoft Word and Excel with strong overall computer literacy
• Effective written and verbal communication skills with the ability to handle sensitive information discreetly
• Well‑organized, flexible, and capable of managing multiple tasks in a fast‑paced setting
• Willing to visit different store locations as business needs require

Key Duties And Responsibilities

• Handle end‑to‑end recruitment for store‑level and head office roles, including sourcing, screening, interviews, and job offer coordination
• Facilitate employee onboarding to ensure proper orientation on company policies, job roles, and workplace culture
• Serve as the main HR contact for employee questions related to policies, benefits, and workplace matters
• Partner with store managers to resolve employee relations concerns in a timely and professional manner
• Review and monitor attendance, work schedules, and timekeeping records for accuracy and policy compliance
• Coordinate with payroll to validate working hours and assist in resolving payroll concerns
• Maintain up‑to‑date, accurate, and confidential employee files and HR records
• Ensure consistent implementation of HR policies and procedures across all store locations
• Monitor HR data such as attendance, attrition, and engagement to support reporting and planning
• Assist in training activities, compliance programs, and employee benefits communications

Work Schedule

• Monday to Saturday
• Flexible hours to support store operations and required on‑site visits