PRIMARY ROLE AND PURPOSE
(Identify the duties, essential functions and requirements of the position)
To support a positive, fair, and compliant work environment by addressing employee concerns, assisting in the resolution of workplace issues, and ensuring consistent application of company policies and labor laws.
KEY RESULTS AREA/S
(Expected result achieved from having this job performed)
- Timely resolution of employee concerns and grievances.
- Accurate documentation of employee relations cases.
- Consistent application of company policies.
- Compliance with labor laws and internal standards.
- Support to employee engagement initiatives.
OPERATIN NETWORK/INTERACTION
(Internal and External area/s functions this position has direct interaction with)
- Department Heads and Supervisors
- CHROD Team
- Employees
- Legal and external consultants (as needed)
SPECIFIC FUNCTION/S
(Detailed job description as required for a job)
Employee Relations Management
- Handle employee issues and grievances
- Assist in investigations and conflict resolution
Policy Implementation
- Ensure compliance with labor laws and policies
- Recommend policy improvements
Documentation
- Maintain records and prepare reports
- Conduct exit interviews
HR Support
- Support recruitment, onboarding, training, and engagement
- Perform ad hoc tasks.
PERSON/S SPECIFICATION
- Bachelor’s degree in HR, Business, Psychology, or related field
- 0–2 years HR or related experience
- Strong communication and interpersonal skills
- Organized and detail-oriented
- Proficient in MS Office
CERTIFICATIONS
(Advantage) aPHR & CPHR