HR EMPLOYEE RELATIONS SPECIALIST

City Government of Muntinlupa - Government; Muntinlupa; On-site; PHP 300,000 - 520,000; Full time

Job summary

City Government of Muntinlupa - Government seeks an HR role focused on delivering practical guidance and support across functions to foster a positive work environment and ensure fair policy application.

Responsibilities include advising department leaders on employee relations, planning engagement initiatives, handling grievances, and maintaining confidential records while ensuring compliance with labor laws and internal policies.

Qualifications

• Bachelor's degree in relevant field.
• Fresh graduates welcome.
• At least 1 year in HR or related area.
• Experience in BPO is a plus.

Responsibilities

• Partner with department leaders to provide day-to-day HR advisory on employee relations matters, performance issues, and workplace conduct.
• Assist in planning and executing employee engagement initiatives that enhance morale, inclusion, and retention.
• Manage workplace complaints and grievances by conducting thorough reviews, documenting findings, and recommending appropriate resolutions in coordination with relevant stakeholders.
• Support disciplinary processes, ensuring proper documentation and adherence to company policies and labor laws.
• Contribute to the review, enhancement, and development of internal policies and standard operating procedures.
• Maintain accurate and confidential records of employee relations cases, investigations, and related documentation.
• Facilitate exit interviews, analyze trends, and provide actionable insights to management to address recurring concerns.
• Work closely with HR Business Partners and operational teams to resolve employee issues in a timely and consistent manner.
• Monitor clearance procedures and coordinate communication regarding employee separations.
• Prepare and maintain reports on employee relations metrics such as attrition, attendance issues, case documentation, and regulatory submissions.
• Provide guidance to employees on statutory benefits and employment verification processes when required.

Skills

Employee relations

HR knowledge

Communication skills

Education

Bachelor’s degree in Psychology, Human Resources, Behavioral Sciences, or a related field

Job description

This role serves as a trusted partner to business leaders and employees by delivering practical HR guidance and support across multiple functions. This role focuses on fostering a positive work environment, ensuring fair and consistent application of policies, and promoting compliance with labor regulations. The position plays a vital role in strengthening employee engagement, addressing workplace concerns, and safeguarding organizational integrity.

Key Responsibilities

• Partner with department leaders to provide day-to-day HR advisory services on employee relations matters, performance issues, and workplace conduct.

• Assist in planning and executing employee engagement initiatives that enhance morale, inclusion, and retention.

• Manage workplace complaints and grievances by conducting thorough reviews, documenting findings, and recommending appropriate resolutions in coordination with relevant stakeholders.

• Support disciplinary processes, ensuring proper documentation and adherence to company policies and labor laws.

• Contribute to the review, enhancement, and development of internal policies and standard operating procedures.

• Maintain accurate and confidential records of employee relations cases, investigations, and related documentation.

• Facilitate exit interviews, analyze trends, and provide actionable insights to management to address recurring concerns.

• Work closely with HR Business Partners and operational teams to resolve employee issues in a timely and consistent manner.

• Monitor clearance procedures and coordinate communication regarding employee separations.

• Prepare and maintain reports on employee relations metrics such as attrition, attendance issues, case documentation, and regulatory submissions.

• Provide guidance to employees on statutory benefits and employment verification processes when required.

Qualifications

• Bachelor’s degree in Psychology, Human Resources, Behavioral Sciences, or a related field.

• Open to fresh graduates!

• Minimum of one (1) year of experience in Human Resources, with exposure to employee relations or a similar function is an advantage.

• Experience within a Business Process Outsourcing (BPO) environment is an advantage.

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