HR Data & Reporting Specialist

IBM; Philippines; On-site; PHP 335,000 - 469,000; Full time

Job summary

IBM Consulting is seeking a diligent HR Data Operations Specialist to join our Client Innovation Centers. You will input and process employee data in the HR system, support data feeds, and generate standard and ad hoc reports to meet SLA commitments.

Collaboration with cross‑functional teams and a strong eye for accuracy are essential as you handle transfers, department changes and data validation. The role requires a Bachelor’s degree, good English communication, and readiness for

Qualifications

• Candidate must possess at least a Bachelor’s/College Degree, preferably Human Resources or equivalent.
• Similar work experience especially in a BPO or similar fast-paced setting.
• Good English communication (verbal & non verbal).
• Skills: Basic computer and internet navigation skills.
• Amenable to working in shifting/night schedule.
• Intermediate in MS Excel.

Responsibilities

• Inputs and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services.
• Submits regular data feed file requirements to Global and/or data warehouse contact.
• Provides services that relies on the processed employee data to meet the demand of the Service Level Agreement (SLA).
• Document Indexing – Sorting and assignment of correct work queue according to document type information.
• Dispatching – assignment to practitioner/processor correct work and volume allocation.
• Data Entry – processing of Transfers, Department and Org Changes, etc.
• QA- Reviews validity, accuracy and completeness of requests; ensures compliance to IBM and client standards.
• Provides data for internal business controls; supports monthly compliance testing.
• Creates, updates and reviews documentation related to processing, reports and job aids used to manage data into the HR database.
• Reporting - act as first level interface with end-users on reporting inquiries and issues.
• Generation of standard/regular and ad hoc reports to end-users and ensures timely delivery as per SLA.

Skills

English communication

Data entry

Document indexing

Education

Bachelor's Degree

Tools

MS Excel

Job description

IBM Consulting is seeking a diligent HR Data Operations Specialist to join our Client Innovation Centers. You will input and process employee data in the HR system, support data feeds, and generate standard and ad hoc reports to meet SLA commitments.

Collaboration with cross‑functional teams and a strong eye for accuracy are essential as you handle transfers, department changes and data validation. The role requires a Bachelor’s degree, good English communication, and readiness for