HR Coordinator - Recruiting & HR Operations

iSupport Worldwide; Pasig; On-site; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Free lunch

Onsite gym with instructor

Fitness challenges

Engagement activities

Upskilling academy

Modern facilities

Sleeping quarters & game area

Job summary

iSupport Worldwide is seeking an HR Coordinator - Recruiting & HR Operations to support recruiting, onboarding, and day-to-day HR admin tasks. You will help ensure a smooth hiring process and positive candidate experience for new hires in our Metro Manila team.

The role covers full-cycle recruiting, onboarding, HRIS data integrity, and routine HR inquiries. You will collaborate with managers to maintain compliance and timely documentation, while delivering excellent service to internal customers.

Qualifications

• At least 2-5 years of experience in recruiting, HR coordination, or HR administration.
• Experience with applicant tracking systems (ATS), HRIS platforms and job posting sites like LinkedIn.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills; ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office applications.

Responsibilities

• Assist with full-cycle recruiting activities, including job postings and applicant tracking.
• Screen resumes and identify qualified candidates for hiring manager review.
• Conduct initial candidate phone screenings.
• Coordinate interviews and maintain communication with candidates throughout the hiring process.
• Support pre-employment requirements, including background checks, drug testing, and physical examinations.
• Prepare and process new hire paperwork and pre-employment documentation.
• Coordinate and facilitate new hire onboarding and welcome orientation.
• Assign and track required new hire training programs.
• Conduct follow-ups with new employees to ensure a positive onboarding experience.
• Manage I-9 verification and employment eligibility documentation.
• Maintain employee records and ensure data accuracy within the HRIS.
• Support HR reporting, audits, and documentation requests.
• Assist managers and employees with routine HR inquiries and administrative requests.
• Ensure compliance with company policies and HR procedures.

Skills

Recruitment Coordination

Candidate Experience

Onboarding Support

HR Administration

HRIS Management

Organization & Time Management

Communication Skills

Attention to Detail

Compliance & Documentation

Education

Bachelor's degree in Human Resources, Business Administration, Psychology, or related field

Tools

ATS

HRIS

LinkedIn

Job description

• Conduct initial candidate phone screenings

We are seeking a highly organized and detail-oriented HR Coordinator - Recruiting & HR Operations to support recruiting, onboarding, and day-to-day HR administrative functions. This role will play a key part in ensuring a smooth hiring process, positive candidate experience, and seamless onboarding experience for new hires.

Key Responsibilities

• Assist with full-cycle recruiting activities, including job postings and applicant tracking
• Screen resumes and identify qualified candidates for hiring manager review
• Conduct initial candidate phone screenings
• Coordinate interviews and maintain communication with candidates throughout the hiring process
• Support pre-employment requirements, including background checks, drug testing, and physical examinations

Onboarding & New Hire Support

• Prepare and process new hire paperwork and pre-employment documentation
• Coordinate and facilitate new hire onboarding and welcome orientation
• Assign and track required new hire training programs
• Conduct follow-ups with new employees to ensure a positive onboarding experience
• Manage I-9 verification and employment eligibility documentation

HR Operations

• Maintain employee records and ensure data accuracy within the HRIS
• Support HR reporting, audits, and documentation requests
• Assist managers and employees with routine HR inquiries and administrative requests
• Ensure compliance with company policies and HR procedures

Requirements

• At least 2-5 years of experience in recruiting, HR coordination, or HR administration
• Experience with applicant tracking systems (ATS), HRIS platforms and job posting sites like LinkedIn
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skillsAbility to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office applications

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field
• Experience supporting a U.S.-based workforce
• Knowledge of onboarding, I-9 administration, and pre-employment processes
• Experience coordinating high-volume recruiting activities

Skills & Competencies

• Recruitment Coordination
• Candidate Experience Management
• Onboarding & New Hire Support
• HR Administration
• HRIS Management
• Organization & Time Management
• Communication & Customer Service
• Attention to Detail
• Compliance & Documentation Management

Benefits

Perks you will experience in iSupport:

• Free lunch meal, fruits, snacks, and drinks (If you are in an onsite shift)
• Onsite gym with a free professional instructor
• Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
• Weekly engagement activities with prizes that are up to 3,000 PHP
• Free upskilling academy to improve your performance and skillset
• State-of-the-art facilities from toilets to your workstation
• Amenities such as sleeping quarters, game area, chat room, shower room