HR Compliance Specialists

Q2 HR Solutions; Philippines; On-site; PHP 350,000 - 520,000; Full time

Job summary

Q2 HR Solutions is a growing HR services provider seeking an HR Compliance Administrator to support People Services and ensure accuracy, integrity, and compliance of employee records and HR processes. This role delivers timely, high-quality administrative support within defined SLAs.

You will collaborate with People Operations and shared services in a fast-paced environment, handling case management, audits, right-to-work checks, and data governance initiatives to drive automation and process

Qualifications

• Previous experience in an administrative or HR support role.
• Proficient in Microsoft Office applications and able to learn new systems quickly.
• Experience working with HR systems or case management tools is an advantage.

Responsibilities

• Support People Operations with day-to-day HR administrative and compliance tasks in line with SLAs.
• Use an HR Case Management System to log, track, and resolve HR administrative requests.
• Audit employee files to ensure compliance with internal policies and regulatory requirements.
• Process probation documentation and maintain accurate employment records.
• Conduct right-to-work and background checks.
• Perform weekly and monthly compliance reviews to ensure HR data accuracy and integrity.
• Handle reference requests (employment, visa, rental, and related verifications).
• Support absence-related administration and other compliance-related tasks.
• Participate in People Services improvement initiatives focused on automation, process efficiency, and data governance.

Skills

Detail-oriented

Multitasking

Customer service

Team player

Proactive

Tools

Microsoft Office

HRIS / Case management tools

Job description

We are looking for a detail-oriented HR Compliance Administrator to support People Services and ensure the accuracy, integrity, and compliance of employee records and HR processes. This role plays a critical part in delivering a positive employee and manager experience by providing timely, high-quality administrative and compliance support within defined service level agreements (SLAs).

You will work closely with People Operations, shared services teams, and internal stakeholders in a fast-paced, service-driven environment.

Key Responsibilities

Support People Operations with day-to-day HR administrative and compliance tasks in line with defined SLAs

Use an HR Case Management System to log, track, and resolve HR administrative requests

Audit employee files to ensure compliance with internal policies and regulatory requirements

Process probation documentation and maintain accurate employment records

Conduct right-to-work and background checks

Perform weekly and monthly compliance reviews to ensure HR data accuracy and integrity

Handle reference requests (employment, visa, rental, and related verifications)

Support absence-related administration and other compliance-related tasks

Participate in People Services improvement initiatives focused on automation, process efficiency, and data governance

What Were Looking For

Strong attention to detail with a high standard of accuracy

Ability to thrive in a fast-paced, high-volume environment

Self-motivated, proactive, and eager to learn and develop

Strong customer service mindset with the ability to manage multiple priorities

Team-oriented with a collaborative and dependable working style

Comfortable working under pressure and adapting to changing workloads

Qualifications & Experience

Previous experience in an administrative or HR support role

Practical understanding of business processes and compliance requirements

Proficient in Microsoft Office applications and able to learn new systems quickly

Experience working with HR systems or case management tools is an advantage

Proven ability to meet KPIs and service delivery standards

Why Join Us?

Be part of a collaborative and people-focused environment

Gain exposure to HR compliance, data governance, and shared services operations

Opportunities to contribute to process improvement and system enhancements

Clear pathways for learning and professional development