HR & Client Relations Coordinator

Smart Outsourcing Solution; Metro Manila; On-site; PHP 30,000 - 40,000; Full time

Benefits offered by this job

13th Month Bonus

14th Month Bonus (Performance Based)

Career development opportunities

Flexible working environment

Job summary

Smart Outsourcing Solution is seeking an HR & Client Relations Coordinator to support Human Resources and client onboarding. The successful candidate will coordinate recruitment, maintaining employee records, and ensuring a seamless onboarding process for clients.

In this role, effective communication, strong organizational ability, and a proactive mindset are paramount. Join a dynamic and rapidly expanding firm, specializing in outsourced Financial Planning services for Australian advisers,

Qualifications

• Previous experience in Human Resources, Recruitment, or a similar role.
• Strong English communication skills.
• Adaptable and able to work independently.

Responsibilities

• Coordinate end-to-end recruitment activities.
• Screen resumes and shortlist suitable candidates.
• Prepare employment contracts and HR documents.
• Support the Sales Manager with administrative coordination.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Problem-solving skills

Proficiency in Microsoft Office

Client communication

Job description

About the role

We are looking for a proactive, organised, and people-oriented HR & Client Relations Coordinator to join our growing team. This role is primarily focused on Human Resources while also supporting client onboarding, business development activities, and general business operations. You will work closely with the HR team, Sales Manager, and Management to deliver an excellent employee and client experience.

Key responsibilities

• Coordinate end-to-end recruitment activities

• Screen resumes and shortlist suitable candidates

• Schedule and coordinate interviews

• Communicate with candidates throughout the recruitment process

• Prepare employment contracts, HR documents, and onboarding paperwork

• Coordinate onboarding and offboarding activities

• Maintain employee records and HR documentation

• Support probation reviews and employee engagement initiatives

• Support the Sales Manager with client communications and day-to-day administrative coordination

• Coordinate the onboarding process for new clients, ensuring all required documentation and information are collected accurately and in a timely manner

About you

• Previous experience in Human Resources, Recruitment, Talent Acquisition, Client Services, Administration, or a similar role

• Excellent verbal and written English communication skills

• Strong organisational and time management skills

• High attention to detail and problem-solving skills

• Confident communicating with internal stakeholders and external clients

• Proactive, adaptable, and able to work independently

• Proficient in Microsoft Office

• Experience supporting Australian businesses is highly regarded

About us

We are a dynamic and rapidly expanding firm specialising in outsourced Financial Planning services for Australian Advisers. Our clients' offices are located across different cities, including Sydney, Melbourne, Adelaide, and Brisbane, providing a vibrant and collaborative working environment for our team members.

Benefits

• 13th Month Bonus

• 14th Month Bonus (Performance Based)

• Supportive and collaborative team environment

• Exposure to Australian business operations

• Career development opportunities across HR, client services, and business operations

• Flexible and dynamic working environment