HR Business Partner & Operations Leader – BPO

Eastvantage Group; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Eastvantage Group in Taguig, Philippines, is hiring an HR Manager – HR Business Partnering & Operations to lead HR business partnering, employee engagement, and people operations across global delivery operations. You will partner with business leaders to drive organizational effectiveness in a fast-paced BPO/shared services environment.

The role focuses on workforce planning, governance, labor-law compliance, employees relations, and strategic HR transformation.

Qualifications

• 6+ years of progressive HR experience, preferably in a BPO/shared services environment.
• Strong experience in HR business partnering and HR operations.
• Knowledge of Philippine labor laws and employee relations.
• Experience managing HR teams and partnering with senior stakeholders.
• Background in employee engagement, performance management, and org development.
• Excellent communication, problem-solving, and stakeholder management skills.
• Experience driving HR transformation, process improvement, and change initiatives.
• Strategic thinker with hands-on execution and decision-making skills.

Responsibilities

• Partner with business leaders on workforce planning, talent strategy, and organizational effectiveness.
• Lead end-to-end HR operations, employee lifecycle management, and HR governance.
• Ensure compliance with Philippine labor laws, company policies, and internal controls.
• Manage complex employee relations matters and provide policy guidance.
• Use HR metrics and engagement insights to support business decisions.
• Develop and lead employee engagement, culture, wellness, recognition, and DEIB initiatives.
• Drive performance management, talent reviews, succession planning, and development.
• Lead HR process improvement, automation, and standardization initiatives.
• Coach and develop the HR team with strong service and performance standards.
• Collaborate with Payroll, Finance, IT, Global HR, and Operations to ensure seamless HR delivery.

Skills

HR business partnering

HR operations

Employee engagement

Employee relations

Stakeholder management

Performance management

Organizational development

HR transformation

Change management

Strategic thinking

Job description

Eastvantage Group in Taguig, Philippines, is hiring an HR Manager – HR Business Partnering & Operations to lead HR business partnering, employee engagement, and people operations across global delivery operations. You will partner with business leaders to drive organizational effectiveness in a fast-paced BPO/shared services environment.

The role focuses on workforce planning, governance, labor-law compliance, employees relations, and strategic HR transformation.