Senior HR Partner, BPO Ops & Employee Relations

Eastvantage Business Solutions Inc.; Taguig; Hybrid; PHP 700,000 - 1,200,000; Full time

Job summary

Eastvantage Business Solutions Inc. is seeking a seasoned HR professional to serve as a trusted advisor to business leaders while overseeing core people operations across our Philippines office.

This role drives workforce effectiveness, employee engagement, compliance, and a positive employee experience through strategic thinking and operational excellence. You will partner with stakeholders to implement people initiatives that support growth, strengthen culture, and enhance overall workforce

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• 5-8 years of progressive HR experience including HR Partner and HR Operations responsibilities.
• Strong knowledge of Philippine labor laws and employee relations practices.
• Experience supporting BPO, shared services, or multinational organizations is highly preferred.
• Demonstrated experience in performance management, workforce planning, and organizational development.
• Strong stakeholder management, communication, and problem-solving skills.
• Experience handling complex employee relations matters and labor compliance concerns.
• Proficient in HR systems, reporting, analytics, and HR process improvement.
• Experience leading HR projects or mentoring HR team members is an advantage.

Responsibilities

• Partner with business leaders on workforce planning, organizational effectiveness, and talent management initiatives.
• Provide expert guidance on employee relations, performance management, and HR policies.
• Lead HR operational processes, including onboarding, offboarding, employee records management, and compliance activities.
• Ensure compliance with Philippine labor laws, company policies, and statutory requirements.
• Manage employee relations cases, investigations, disciplinary actions, and performance improvement plans.
• Drive employee engagement, retention, recognition, and workplace culture initiatives.
• Analyze HR metrics and workforce data to support business decisions and identify trends.
• Collaborate with Payroll, Finance, IT, and other stakeholders to improve HR service delivery.
• Lead process improvement initiatives to enhance operational efficiency and employee experience.
• Coach managers and support leadership development and succession planning efforts.

Skills

HR business partner

Employee relations

Workforce planning

Stakeholder management

HR analytics

HR process improvement

Education

Bachelor's degree in HR/Business/Related field

Job description

Eastvantage Business Solutions Inc. is seeking a seasoned HR professional to serve as a trusted advisor to business leaders while overseeing core people operations across our Philippines office.

This role drives workforce effectiveness, employee engagement, compliance, and a positive employee experience through strategic thinking and operational excellence. You will partner with stakeholders to implement people initiatives that support growth, strengthen culture, and enhance overall workforce