HR Business Partner (HRBP) Assistant Process Manager

Hammerjack Pty Ltd; Philippines; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

Hammerjack Pty Ltd is seeking an HR Business Partner (HRBP) Supervisor IC / Senior Associate to partner with business leaders for the 500+-employee population. The role focuses on employee engagement, relations, retention, and aligning HR strategies with business goals.

The HRBP Manager will manage a large workforce, bridge gaps between employees and management, and drive initiatives to improve employee experience, productivity, and organizational culture.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or related field.
• 5+ years of HR experience, with at least 3 years in an HR Business Partner role.
• Experience supporting large employee populations (500+ employees).
• Strong background in employee relations, engagement, attrition management, and retention strategies.
• Strong analytical and problem-solving skills with experience interpreting HR data and metrics.
• Excellent communication and stakeholder management skills.

Responsibilities

• Oversee and support the end-to-end employee lifecycle including onboarding, engagement, performance management, development, retention, and exit management.
• Act as the primary HR contact for employee relations matters, addressing concerns and resolving workplace issues professionally and confidentially.
• Drive meaningful employee engagement initiatives beyond social activities, including FGDs, listening sessions, skip-level meetings, and feedback forums.
• Monitor and analyze attrition and retention metrics; identify drivers and implement targeted retention strategies.
• Conduct structured exit interviews and provide actionable insights to leadership to improve employee experience and retention.
• Track and analyze HR metrics and provide regular reports and recommendations to business leaders.
• Partner with Operations leaders to support workforce planning and act as a trusted advisor to managers on people management strategies.

Skills

Employee relations

Employee engagement

Stakeholder management

Analytical skills

Communication

Education

Bachelor's degree in HR or related field

Tools

HRIS

People analytics

Job description

Job Title: HR Business Partner (HRBP) Supervisor IC / Senior Associate

Location: Onsite

Shift: Night Shift

Experience Required: Minimum 5+ years in Human Resources with at least 3 years in an HR

Business Partner role

Job Summary

The HR Business Partner (HRBP) Manager serves as a strategic partner to business leaders and operations teams, supporting the full employee lifecycle from onboarding to exit. The role focuses on driving employee engagement, managing employee relations, improving retention, and aligning HR strategies with business objectives.

The HRBP Manager will handle a large employee population (minimum 500 employees), act as the bridge between employees and management, and implement initiatives that improve employee experience, productivity, and organizational culture.

Key Responsibilities

Employee Lifecycle Management

• Oversee and support the end-to-end employee lifecycle including onboarding, engagement, performance management, development, retention, and exit management.
• Ensure HR practices support employee growth while aligning with organizational goals.
• Provide HR guidance to managers on people-related matters.

Employee Relations & Conflict Resolution

• Act as the primary HR contact for employee relations matters, addressing concerns and resolving workplace issues professionally and confidentially.
• Conduct investigations, mediation, and case management when needed.
• Maintain compliance with labor laws and company policies.

Employee Engagement & Sentiment Management

• Drive meaningful employee engagement initiatives beyond social activities, including:
• Focus Group Discussions (FGDs)
• Listening sessions
• Skip-level meetings
• Feedback forums
• Capture and analyze employee sentiment to identify workplace concerns and opportunities for improvement.
• Partner with leadership to bridge gaps between employees and management.

Attrition & Retention Management

• Monitor and analyze attrition and retention metrics for assigned business units.
• Identify drivers of attrition and implement targeted retention strategies.
• Promote healthy attrition, ensuring organizational stability while allowing natural talent movement and growth.

Exit Management

• Conduct structured exit interviews to identify trends and root causes of employee turnover.
• Provide actionable insights to leadership to improve employee experience and retention.

HR Metrics & Workforce Insights

• Track and analyze HR metrics such as:
• Attrition
• Retention rates
• Engagement scores
• Employee sentiment
• Provide regular reports and recommendations to business leaders.

Stakeholder Management

• Partner closely with Operations leaders and department heads to support workforce planning and employee development.
• Act as a trusted advisor to managers on people management strategies.

Span of Support

• Manage HR support for a population of at least 500 employees.
• Work closely with operational teams to ensure workforce stability and engagement.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or related field.
• 5+ years of HR experience, with at least 3 years in an HR Business Partner role.
• Experience supporting large employee populations (500+ employees).
• Strong background in employee relations, engagement, attrition management, and retention strategies.
• Strong analytical and problem-solving skills with experience interpreting HR data and metrics.
• Excellent communication and stakeholder management skills.

Work Setup

• Willing to work onsite in Alabang.
• Comfortable working in night shifts and weekends as business requires.