HR Business Partner (HRBP) Assistant Process Manager

eClerx; Muntinlupa; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

eClerx is seeking an HR Business Partner (HRBP) Supervisor IC / Senior Associate to partner with business leaders in Alabang, on-site night shift, supporting 500+ employees across functions. You will drive employee engagement, manage relations, and align HR strategies with business goals while leading lifecycle activities from onboarding to exit.

The role requires 5+ years in HR, including 3+ years as HRBP, strong analytics, and stakeholder management to strengthen retention and organizational

Qualifications

• 5+ years in HR, with at least 3 years in an HR Business Partner role
• Experience supporting large employee populations (500+ employees)
• Strong background in employee relations, engagement, attrition management, and retention strategies
• Strong analytical and problem-solving skills with experience interpreting HR data and metrics
• Excellent communication and stakeholder management skills

Responsibilities

• Oversee and support the end-to-end employee lifecycle including onboarding, engagement, performance management, development, retention, and exit management
• Act as the primary HR contact for employee relations matters, addressing concerns and resolving workplace issues professionally and confidentially
• Drive meaningful employee engagement initiatives, including FGDs, listening sessions, and feedback forums to capture employee sentiment
• Monitor and analyze attrition and retention metrics for assigned business units and identify drivers to implement retention strategies
• Conduct structured exit interviews to identify trends and provide actionable insights to leadership
• Track and analyze HR metrics and provide regular reports and recommendations to business leaders
• Partner with Operations leaders and department heads to support workforce planning and development
• Manage HR support for a population of at least 500 employees and ensure workforce stability and engagement
• Willing to work onsite in Alabang; comfortable with night shifts and weekend work as required

Job description

Job Title: HR Business Partner (HRBP) Supervisor IC / Senior Associate

Location: Onsite

Shift: Night Shift

Experience Required: Minimum 5+ years in Human Resources with at least 3 years in an HR

Business Partner role

Job Summary

The HR Business Partner (HRBP) Manager serves as a strategic partner to business leaders and operations teams, supporting the full employee lifecycle from onboarding to exit. The role focuses on driving employee engagement, managing employee relations, improving retention, and aligning HR strategies with business objectives.

The HRBP Manager will handle a large employee population (minimum 500 employees), act as the bridge between employees and management, and implement initiatives that improve employee experience, productivity, and organizational culture.

Key Responsibilities

Employee Lifecycle Management

• Oversee and support the end-to-end employee lifecycle including onboarding, engagement, performance management, development, retention, and exit management.
• Ensure HR practices support employee growth while aligning with organizational goals.
• Provide HR guidance to managers on people-related matters.

Employee Relations & Conflict Resolution

• Act as the primary HR contact for employee relations matters, addressing concerns and resolving workplace issues professionally and confidentially.
• Conduct investigations, mediation, and case management when needed.
• Maintain compliance with labor laws and company policies.

Employee Engagement & Sentiment Management

• Drive meaningful employee engagement initiatives beyond social activities, including:
• Focus Group Discussions (FGDs)
• Listening sessions
• Feedback forums
• Capture and analyze employee sentiment to identify workplace concerns and opportunities for improvement.
• Partner with leadership to bridge gaps between employees and management.

Attrition & Retention Management

• Monitor and analyze attrition and retention metrics for assigned business units.
• Identify drivers of attrition and implement targeted retention strategies.
• Promote healthy attrition, ensuring organizational stability while allowing natural talent movement and growth.

Exit Management

• Conduct structured exit interviews to identify trends and root causes of employee turnover.
• Provide actionable insights to leadership to improve employee experience and retention.

HR Metrics & Workforce Insights

• Track and analyze HR metrics such as:
• Attrition
• Retention rates
• Employee sentiment
• Provide regular reports and recommendations to business leaders.

Stakeholder Management

• Partner closely with Operations leaders and department heads to support workforce planning and employee development.
• Act as a trusted advisor to managers on people management strategies.

Span of Support

• Manage HR support for a population of at least 500 employees.
• Work closely with operational teams to ensure workforce stability and engagement.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.
• 5+ years of HR experience, with at least 3 years in an HR Business Partner role.
• Experience supporting large employee populations (500+ employees).
• Strong background in employee relations, engagement, attrition management, and retention strategies.
• Strong analytical and problem-solving skills with experience interpreting HR data and metrics.
• Excellent communication and stakeholder management skills.

Work Setup

• Willing to work onsite in Alabang.
• Comfortable working in night shifts and weekends as business requires.