HR Administration Support

optiBPO; Mabalacat; On-site; PHP 260,000 - 380,000; Full time

Benefits offered by this job

In-house medical team

HMO coverage

Healthy workplace with collaboration

Clear growth and learning opportunity

Job summary

optiBPO is looking for an HR and Admin Assistant to support HR processes and administrative tasks in Mabalacat City, Pampanga. The role involves recruitment, employee documentation, onboarding/offboarding, and office coordination.

This AU-based client environment emphasises template-driven tasks with clear instructions and escalation points, promoting collaboration and professional growth in an offshore setting. Morning shift, in-office position.

Qualifications

• 1-2 years of HR or administrative experience.
• Familiar with core HR processes including recruitment, record-keeping, and office management.

Responsibilities

• Prepare standard employment documents and letters from approved templates.
• Format onboarding/offboarding packs and maintain document templates.
• Assist with recruitment administration including interview packs and scheduling.
• Maintain HR/process dashboards and routine reporting packs.

Skills

Organisational skills

Attention to detail

Communication skills

Team collaboration

Education

Bachelor’s degree in HR/Business Admin

Tools

Microsoft Office Suite

BambooHR

Workday

Zoho People

Job description

Job Description

Job Category: Administration | JR-23255

Job Location: Mabalacat City, Pampanga

Would you like to join an AU-based company where you can fully utilize your skills as an Accounts Receivable professional? This job is perfect for you!

Why will I love working with this Client?

This Client is a proudly Australian-owned and operated company that provides field maintenance services to a wide range of customers in the waste and water market. Through continual innovation and strong customer service, the company has built a large market share along the east coast of Australia, with expansion always a consideration for Management.

Location / Shift

Mabalacat City, Pampanga – Morning Shift

NOTE: You must be willing to work in the office at the above location to apply for this position

Job Overview

Are you an organised and detail-oriented individual eager to embark on a career in human resources and administration? We are seeking an HR and Admin Assistant to join our esteemed team, where you will provide vital support in managing HR processes and administrative tasks. In this role, you will assist in recruitment, employee documentation, and office coordination, ensuring the smooth functioning of day-to-day operations. Join us in an environment that values collaboration, efficiency, and professional growth.

Our objective is to establish offshore administrative support for our People & Capability function, initially focusing on repeatable and process-driven activities that can be completed using approved templates, clear work instructions, and defined escalation points.

Key Tasks And Accountabilities

HR documentation and administration

• Prepare standard employment documents and letters from approved TDG templates and authorised instructions.
• Prepare standard variation, transfer, promotion, secondment, probation and other employee lifecycle documentation for P&C review.
• Format position descriptions using approved TDG templates.
• Prepare and format onboarding/offboarding packs and checklists.
• Maintain document templates, registers and version control.
• Proofread and format routine HR documentation.

Recruitment administration

• Format advertisements using approved position descriptions/content.
• Prepare interview packs and interview documentation.
• Assist with interview scheduling and routine recruitment administration.
• Prepare standard candidate correspondence for TDG review/approval where required.
• Maintain recruitment and requisition trackers.
• Collate recruitment activity and metrics from information supplied by TDG.
• Assist with CV/application administration where an approved secure process is available.

Onboarding and employee lifecycle administration

• Prepare new starter documentation and checklists.
• Check returned documents against a defined checklist and identify missing information.
• Maintain onboarding status trackers.
• Prepare standard documentation for transfers, promotions, secondments and other approved employee changes.
• Maintain probation due-date/action trackers.
• Prepare offboarding documentation and checklists.

P&C reporting and general administration

• Maintain P&C action registers and administrative trackers.
• Update spreadsheets using information supplied by TDG.
• Prepare routine reporting packs from approved source information.
• Maintain policy, position description, training and compliance registers where appropriate.
• Assist with meeting administration, documentation and action-register maintenance.
• Support document filing and records management through an approved process.

Requirements

Experience

• 1-2 years of relevant experience in human resources or administrative roles, gained through employment or internships
• Familiarity with core HR processes, including recruitment, record-keeping, and office management practices

Qualifications

• Required: Bachelor’s degree in Human Resources, Business Administration, or a related discipline
• Preferred: Training or certification in HR systems or office management tools

Software

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for preparing documents and managing data
• Familiarity with HR systems such as BambooHR, Workday, or Zoho People is an advantage

Personality Match / Soft Skills

• Strong organisational and time management skills, with the ability to prioritise and manage multiple responsibilities effectively
• Excellent communication and interpersonal skills, suited to working with employees, candidates, and management teams
• Eager to learn, proactive, and committed to building expertise in human resources and administration

Non-negotiable Skills And Requirements

• Minimum of 1- 2 years of experience in HR or administrative roles, through employment or relevant internships
• Proficiency in Microsoft Office Suite and familiarity with HR systems
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Demonstrated ability to provide effective support for HR and administrative functions with professionalism and accuracy

Why join optiBPO?

optiBPO is an exciting workplace where smart, talented professionals will surround you. These professionals support clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in taking on the role of HR Administration Support. The job is within an international environment.

Perks & Benefits

• In-house medical team and HMO coverage.
• A healthy workplace promotes collaboration and creativity.
• Clear growth strategies and learning opportunities to advance your career.

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the HR Administration Support role offers great career prospects at optiBPO.