Hotel Sales Specialist - Events & Customer Experience

PrimeWorks, LLC; Mexico; Hybrid; PHP 3,084,515 - 4,935,224; Full time

Job summary

PrimeWorks, LLC is seeking a motivated sales professional with hospitality experience to work with clients who host events at US hotels. You will leverage strong English communication and customer service skills to drive new opportunities and ensure client satisfaction.

The role focuses on building relationships with hotel clients, promoting hospitality services, coordinating with internal teams, and maintaining accurate CRM records to maximize retention and revenue.

Qualifications

• Bachelor degree.
• Previous experience in hospitality or hotel-related sales is required.
• Proven experience in customer support or customer service.
• Fluent English (spoken and written).
• Strong communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and CRM
• Experience working with hotels, resorts, travel companies, or hospitality service providers.
• Sales-oriented mindset with a passion for delivering exceptional customer experiences.
• PLEASE SUBMIT YOUR RESUMES IN ENGLISH

Responsibilities

• Develop and maintain relationships with clients who are looking to host events at hotels.
• Promote and sell hospitality-related products and services.
• Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Coordinate with internal teams to deliver seamless service and meet client expectations.
• Maintain accurate customer records and follow up on sales opportunities.
• Identify opportunities to improve the customer experience and increase client retention.

Skills

Strong communication

Customer service

Sales experience

Multitasking

Interpersonal skills

Problem-solving

Education

Bachelor degree

Tools

Microsoft Office

CRM

Job description

PrimeWorks, LLC is seeking a motivated sales professional with hospitality experience to work with clients who host events at US hotels. You will leverage strong English communication and customer service skills to drive new opportunities and ensure client satisfaction.

The role focuses on building relationships with hotel clients, promoting hospitality services, coordinating with internal teams, and maintaining accurate CRM records to maximize retention and revenue.