Hotel Reservations Specialist — Onsite with Paid Training

Caldwell Communications; Caloocan; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Bonuses

Paid training

Career growth

Job summary

Caldwell Communications in West Avenue, Quezon City is hiring a Customer Service Representative – Hotel Reservation Account. You will assist customers with hotel bookings, cancellations, and modifications, and check room availability and rates.

No prior BPO experience required; high school graduates are welcome. This onsite role includes paid training from day 1, shifting schedules, and opportunities for career growth within a Manila-based client services team.

Qualifications

• High School or Senior High School graduate is required.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications.
• Check room availability, rates, and hotel policies.
• Handle customer inquiries and resolve concerns.
• Provide excellent customer service.
• Meet quality and productivity targets.

Skills

Good English communication skills

Basic computer skills

Education

High School or Senior High School graduate

Job description

Caldwell Communications in West Avenue, Quezon City is hiring a Customer Service Representative – Hotel Reservation Account. You will assist customers with hotel bookings, cancellations, and modifications, and check room availability and rates.

No prior BPO experience required; high school graduates are welcome. This onsite role includes paid training from day 1, shifting schedules, and opportunities for career growth within a Manila-based client services team.