Hotel Booking Specialist — Onsite in Quezon City

Caldwell Communications; Marikina; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Performance incentives and bonuses

Up to ₱26,000 monthly basic salary

Job summary

Caldwell Communications is seeking a Customer Service Representative for a Hotel Reservation Account, onsite in Quezon City. You will handle bookings, cancellations, and inquiries with a focus on accuracy and service quality. Paid training from Day 1 and potential career growth are offered.

No prior BPO experience is required; strong English communication and basic computer skills are essential. On-site role with shifting schedules and a salary up to ₱26,000 per month plus bonuses.

Qualifications

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Skills

Good English communication

Basic computer skills

Onsite work and shifting schedules

Education

High School graduate

Job description

Caldwell Communications is seeking a Customer Service Representative for a Hotel Reservation Account, onsite in Quezon City. You will handle bookings, cancellations, and inquiries with a focus on accuracy and service quality. Paid training from Day 1 and potential career growth are offered.

No prior BPO experience is required; strong English communication and basic computer skills are essential. On-site role with shifting schedules and a salary up to ₱26,000 per month plus bonuses.