Hotel Reservation Agent — Paid Training & Career Growth

Caldwell Communications; Caloocan; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

Performance incentives and bonuses

Career growth opportunities

Onsite setup

Job summary

Caldwell Communications, Quezon City, is seeking a Customer Service Representative for a Hotel Reservation Account. Onsite role open to applicants with no prior experience and includes paid training from day one. Salary offered is up to ₱26,000 per month.

The role involves handling bookings, cancellations, and inquiries, while checking room availability, rates, and hotel policies to ensure top-notch customer service and target achievement.

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Skills

Good English communication skills

Basic computer skills

Education

High School or Senior High School graduate

Job description

Caldwell Communications, Quezon City, is seeking a Customer Service Representative for a Hotel Reservation Account. Onsite role open to applicants with no prior experience and includes paid training from day one. Salary offered is up to ₱26,000 per month.

The role involves handling bookings, cancellations, and inquiries, while checking room availability, rates, and hotel policies to ensure top-notch customer service and target achievement.