Hotel Reservations Specialist - Night Shifts, Growth Perks

Caldwell Communications Consultancy Philippines; Caloocan; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Competitive pay and incentives

Career growth opportunities

Collaborative team environment

Job summary

A leading hotel consultancy firm is seeking a Hotel Reservations Customer Service Representative to assist guests with booking inquiries and modifications in Caloocan, Metro Manila. This role involves providing accurate information about hotel services and ensuring a smooth booking experience. Ideal candidates should be High School graduates with customer-focused skills and basic computer literacy. The company offers competitive pay and various incentives within a collaborative environment.

Qualifications

• Must be a graduate of High School or Senior High School (college preferred).
• Customer-focused attitude with attention to detail.
• Basic computer literacy is required.

Responsibilities

• Handle reservation inquiries via phone, chat, or email.
• Assist with booking, modification, and cancellation requests.
• Provide accurate hotel details, pricing, and amenities.

Skills

Customer-focused

Detail-oriented

Basic computer literacy

Education

High School or Senior High School graduate

Job description

A leading hotel consultancy firm is seeking a Hotel Reservations Customer Service Representative to assist guests with booking inquiries and modifications in Caloocan, Metro Manila. This role involves providing accurate information about hotel services and ensuring a smooth booking experience. Ideal candidates should be High School graduates with customer-focused skills and basic computer literacy. The company offers competitive pay and various incentives within a collaborative environment.