Hotel Reservations CSR - Onsite in Davao | Paid Training Day 1

Caldwell Communications; Davao City; On-site; PHP 234,000 - 280,000; Full time

Benefits offered by this job

Paid training from Day 1

13th Month Pay

Career growth opportunities

Government-mandated benefits

Onsite in Davao City

Job summary

Caldwell Communications seeks a Hotel Reservation CSR in Davao City to support hotel bookings, cancellations, and inquiries. You will handle reservations via phone, chat, or email, ensuring accuracy and a high level of service. Training starts Day 1, with opportunities for growth in a collaborative BPO environment.

The role is onsite in Davao City, requiring shift work, including weekends and holidays. Compensation is up to ₱23,000 monthly as base salary plus benefits.

Qualifications

• Good English communication skills, both verbal and written.

Responsibilities

• Handle inquiries via phone, chat, or email related to hotel reservations and accommodations.
• Assist customers with bookings, changes, cancellations, and availability inquiries.
• Provide information on room rates, policies, amenities, and options.
• Process reservations accurately and efficiently.

Skills

Customer service

Communication

Problem solving

Attention to detail

Organizational skills

Multitasking

Hospitality/travel interest

Education

High School/College level

Tools

Basic computer literacy

Job description

Caldwell Communications seeks a Hotel Reservation CSR in Davao City to support hotel bookings, cancellations, and inquiries. You will handle reservations via phone, chat, or email, ensuring accuracy and a high level of service. Training starts Day 1, with opportunities for growth in a collaborative BPO environment.

The role is onsite in Davao City, requiring shift work, including weekends and holidays. Compensation is up to ₱23,000 monthly as base salary plus benefits.