Hotel Reservations Agent - Onsite, Paid Training & Growth

Caldwell Communications; Quezon City; Sur place; PHP 264 000 - 316 000; Plein temps

Avantages offerts par ce poste

Paid training

Career growth opportunities

Performance incentives and bonuses

Salary up to ₱26,000

Résumé du poste

Caldwell Communications in Quezon City is hiring a Customer Service Representative for a hotel reservation account. You will assist customers with bookings, cancellations and modifications, checking availability and policies, while delivering excellent service.

No prior BPO experience is required; training is provided. This full-time onsite role offers paid training and opportunities for career growth, with a salary up to ₱26,000 monthly.

Qualifications

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsabilités

• Assist customers with hotel bookings, cancellations, and modifications.
• Check room availability, rates, and hotel policies.
• Handle customer inquiries and resolve concerns.
• Provide excellent customer service.
• Meet quality and productivity targets.

Connaissances

Good English communication

Basic computer skills

Formation

High School or Senior High School graduate

Description du poste

Caldwell Communications in Quezon City is hiring a Customer Service Representative for a hotel reservation account. You will assist customers with bookings, cancellations and modifications, checking availability and policies, while delivering excellent service.

No prior BPO experience is required; training is provided. This full-time onsite role offers paid training and opportunities for career growth, with a salary up to ₱26,000 monthly.