Hotel Associate - Go Hotels Dumaguete

Robinsons Land Corporation; Lapu-Lapu; On-site; PHP 167,000 - 279,000; Full time

Job summary

GoHotels-Dumaguete is seeking a Hotel Associate to ensure guests receive the highest level of care during their stay as the hotel's representative. You will manage check-ins and checkouts, greet guests, and uphold service standards across the front office.

The role requires a Bachelor's degree in Hospitality/Tourism/Business, 0–3 years of experience, and strong communication skills. Fresh graduates are welcome to apply, with training provided to maintain exceptional guest service.

Qualifications

• Bachelor's degree in Hospitality/Tourism/Business.
• 1–2 years of hotel experience preferred.
• Fresh graduates are welcome to apply.
• Excellent communication skills.

Responsibilities

• Check the arrival and departure reports.
• Greet and welcome guests per service standards.
• Fill guest registration cards with necessary information.
• Gather all pertinent documentation about the guest.
• Adhere to proper credit and cash handling policies and procedures.
• Use suggestive selling techniques to sell rooms and promote hotel services.
• Coordinate room status with Housekeeping.
• Process guest check-ins and checkouts.

Skills

Excellent communication skills

Education

Bachelor's degree in Hospitality/Tourism/Business

Job description

Primary Objective Of The Position

The Hotel Associate is tasked to ensure that the guests are accorded the highest level of guest care throughout their stay as the Hotel’s representative.

Department

GoHotels-Dumaguete-FrontOffice

Employee Type

Probationary

Primary Objective Of The Position

The Hotel Associate is tasked to ensure that the guests are accorded the highest level of guest care throughout their stay as the Hotel’s representative.

Duties And Responsibilities

• Check the arrival and departure report upon reporting for work.
• Greet and welcome the guest in accordance with the Hotel’s Service Standards.
• Fill-in the guest registration card with the necessary information.
• Ensure to gather all the pertinent documentation about the guest’s person.
• Understand and strictly adhere to proper credit and cash handling policies and procedures.
• Use suggestive selling techniques to sell rooms and promote the services of the Hotel.
• Coordinate the room status with the Housekeeping Department.
• Process guest’s check-ins and checkouts.

Requirements

• Bachelor's degree holder (Hospitality/Tourism/Business)
• 1 to 2 years of solid Hotel experience is an advantage
• Fresh graduate are also welcome to apply
• Excellent communication skills

Experience Range Range (Years)

0 - 3 years

Job posted on

2026-08-19