Hotel and Admin Supervisor

Michigan Solutions; Malay; On-site; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Free accommodation

Job summary

Michigan Solutions in Boracay is seeking an HR and Admin Supervisor to balance employee management with operational support, ensuring smooth staffing and compliance with labor laws. The role supports guest satisfaction through well-managed, motivated staff in a hospitality setting.

The position requires a Bachelor's in Psychology (or equivalent), 3–5 years in related work, and strong leadership and communication skills.

Qualifications

• Bachelor's/College degree in Psychology or similar field.
• 3–5 years of related work experience in hospitality.
• Strong communication and leadership skills.
• High integrity and adherence to controls.

Responsibilities

• Source, interview, and onboard staff for front office, housekeeping, food & beverage, and other service areas.
• Ensure candidates meet technical skills and guest-oriented behavior requirements.
• Act as mediator for conflicts among staff.
• Maintain high morale and reduce turnover in hospitality.
• Draft contracts, manage benefits, and ensure adherence to DOLE regulations (e.g., 13th month pay, holiday pay).
• Handle audits and maintain accurate HR records.
• Manage office supplies, facilities, and coordinate with Finance for payroll and vendor payments.
• Support operational departments with scheduling and manpower allocation.
• Perform other ad hoc tasks and reports as assigned by Management.

Skills

Leadership

Communication

Analytical thinking

Problem solving

Integrity

Hospitality experience

Education

Bachelor's/College Degree in Psychology or equivalent

Job description

About the role

A HR and Admin Supervisor is expected to balance employee management with operational support—ensuring smooth staffing, compliance with labor laws, and efficient administrative processes that directly impact guest satisfaction. This role is critical because hotels and resorts rely heavily on service quality, which depends on well-managed, motivated staff.

Key responsibilities

• Source, interview, and onboard staff for front office, housekeeping, food & beverage, and other service areas
• Ensure candidates not only meet technical skills but also demonstrate guest-oriented behavior
• Act as mediator for conflicts among staff
• Maintain high morale and reduce turnover, which is common in hospitality
• Draft contracts, manage benefits, and ensure adherence to DOLE regulations (e.g., 13th month pay, holiday pay)
• Handle audits and maintain accurate HR records
• Manage office supplies, facilities, and coordinate with Finance for payroll and vendor payments
• Support operational departments with scheduling and manpower allocation
• Perform other ad hoc tasks, reports, or responsibilities that may be assigned from time to time by Management to support operational needs and company objectives

About you

• Bachelor's/College Degree in Psychology or equivalent
• 3-5 years related work experience
• Hospitality background experience is advantageous
• Excellent communication and leadership skills
• Strong analytical, problem-solving, and decision-making abilities
• High integrity, professionalism, and strong adherence to controls

Location: Boracay

Free accommodation