Host, Poker Room

MELCO RESORTS & ENTERTAINMENT; Manila; Sur place; PHP 300 000 - 540 000; Plein temps

Résumé du poste

Melco Resorts & Entertainment in Manila is seeking a Poker Host to welcome guests, process memberships, and ensure all players are properly registered. The role requires accurate handling of the poker system, organizing games, and seating patrons in a fast-paced environment.

The ideal candidate has strong customer service skills, ideally casino operations experience, and can communicate in English or multiple languages. Proficiency in Microsoft Office is expected.

Qualifications

• Bachelor’s degree or equivalent.
• Good customer service.
• Preferably with casino operations background.
• Able to work in a fast-paced high-pressure environment.

Responsabilités

• Greeting guests and processing membership.
• Accurately managing poker board/system.
• Invite players for poker games and collect information for database.
• Assist players for hotel rooms, transportation, etc.

Connaissances

Customer service

Casino operations

Multilingual communication

Pleasant personality

Formation

Bachelor’s degree or equivalent

Outils

Microsoft Office

Description du poste

POSITION SUMMARY:

Under the direction of the Director, Business Development-Poker, the host is responsible for greeting guests, processing membership and ensuring all players are members, accurately managing the internal poker system for games, organize and invite players for poker games, and seating patrons.

PRIMARY RESPONSIBILITIES:

• Processing membership
• Accurately managing poker board
• Invite players for poker games and collect information for database.
• Assist players for hotel rooms, transportation, etc.

KEY PERFORMANCE INDICATORS:

• Increase of member database.

QUALIFICATIONS:

• Experience:
  • Good Customer service
  • Preferably with casino operations background
• Education:
  • Bachelor’s degree equivalent
• Skills / Competencies:
  • Computer literate; Microsoft office
  • Pleasing personality
  • Can speak English or multiple languages.
• Other Attributes:
  • Able to work in a fast-paced high-pressure environment.