Hospitality Team Leader - Elevate Service & Staff Coaching

Vikings Group of Companies

Philippines

On-site

PHP 279,000 - 446,000

Full time

8 days ago

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Job summary

Vikings Group of Companies in Taguig City, Metro Manila, seeks a Team Leader to supervise servers, mentor staff, and ensure exceptional dining service. This full-time role emphasizes service standards, staff training, and coordination with kitchen and bar teams to deliver seamless guest experiences.

The ideal candidate has 3–5 years in F&B service with supervisory experience, strong communication skills, and a passion for guest satisfaction.

Qualifications

3-5 years in food & beverage service with at least 2 years in a supervisory role
Ability to lead, motivate and develop a team in a fast-paced hospitality setting
Strong knowledge of dining service protocols, etiquette and best practices

Responsibilities

Supervise and mentor a team of servers, ensuring adherence to service standards and policies
Train staff on service protocols, menu knowledge and customer service excellence
Manage daily service operations including station assignments and service flow
Monitor guest satisfaction and address service concerns promptly
Collaborate with kitchen and bar staff to ensure smooth coordination
Conduct performance reviews and provide constructive feedback
Uphold health, safety and hygiene standards per regulatory requirements
Assist inventory management and cost-control initiatives