Horizon Club Guest Experience Associate

Shangri-La's Boracay Resort & Spa; Manila; On-site; PHP 201,000 - 290,000; Full time

Job summary

Edsa Shangri-La Manila is seeking a Service Associate for Horizon Club to deliver personalised guest service and create memorable experiences in a premier five-star setting in Ortigas Center, Mandaluyong.

The ideal candidate loves interacting with guests, is a self-starter and a team player, and communicates fluently in English (and local language). Experience with international five-star hotel groups is preferred.

Qualifications

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Is a self-starter and a team player
• Communicates with fluency in English (and local language)
• Loves being creative with an eye for detail
• Enjoys crafting best-fit solutions for the guests
• Preferably has relevant experience with an international 5* hotel group
• Has no fear of new challenge

Responsibilities

• Provide a personalised guest service
• Create a memorable experience for the guests in the Horizon Club
• Maintain the high standards of service in the Horizon Club
• Assist with any issues or problems

Job description

Edsa Shangri-La Manila is seeking a Service Associate for Horizon Club to deliver personalised guest service and create memorable experiences in a premier five-star setting in Ortigas Center, Mandaluyong.

The ideal candidate loves interacting with guests, is a self-starter and a team player, and communicates fluently in English (and local language). Experience with international five-star hotel groups is preferred.