HOA Property Operations Specialist

Corner Property Management AAMC; Philippines; On-site; PHP 688,463 - 1,032,695; Full time

Job summary

Corner Property Management AAMC is seeking an Administrative Associate to support Association Managers in delivering exceptional service to communities. The role blends admin duties with operational coordination, requiring strong communication, initiative, and a service-first mindset.

You’ll handle homeowner inquiries, coordinate maintenance, and ensure smooth property management processes while collaborating with Board members and colleagues in a proactive, professional environment.

Qualifications

• Experience working with HOA/condominium management is preferred.
• Strong written and verbal communication with a service mindset.
• Proactive, detail-oriented professional with initiative.

Responsibilities

• Serve as a forward-facing point of contact for Board members and homeowners, providing professional, responsive support.
• Answer and screen incoming calls and emails, including Board inquiries, homeowner concerns, and maintenance issues.
• Follow established communication protocols and elevate urgent Board or community matters appropriately.
• Provide timely and professional responses to all inquiries, service requests, and Board directives.
• Prepare, track, and manage service requests, violation letters, and documentation that support Board decisions and community operations.
• Assist with invoice coding, revenue postings, municipal reimbursements, and other financial tasks essential to Board oversight.
• Attend Board meetings as needed, providing administrative support, taking notes, and assisting the Community Manager in addressing Board questions or follow-up items.
• Support team—especially during absences or high-volume periods—by helping ensure Board priorities, deadlines, and meeting prep are completed.
• Process daily action items, mailings, and management software updates in alignment with Board expectations and community needs.

Skills

Communication skills

Customer service

Organizational skills

MS Office

Property management software

Tools

MS Excel

CRM software

Job description

Corner Property Management AAMC is seeking an Administrative Associate to support Association Managers in delivering exceptional service to communities. The role blends admin duties with operational coordination, requiring strong communication, initiative, and a service-first mindset.

You’ll handle homeowner inquiries, coordinate maintenance, and ensure smooth property management processes while collaborating with Board members and colleagues in a proactive, professional environment.