HOA Accounting & Member Services Specialist

ExecAssist Business Process Outsourcing Services; Manila; On-site; PHP 391,000 - 614,000; Full time

Job summary

ExecAssist Business Process Outsourcing Services is seeking an HOA support professional with deep Vantaca experience to assist a US-based community association management company. You will handle day-to-day finance tasks, homeowner and board communications, and ensure accuracy across ledgers, billings, and reconciliations.

The role requires 2+ years in Vantaca within HOA settings, solid AP/AR and month-end close skills, and strong English communication.

Qualifications

• 2+ years of Vantaca experience in HOA/community management.
• Solid accounting fundamentals: AP, AR, reconciliations, month-end close.
• Experience supporting US-based clients and familiarity with US HOA terms.
• Excellent written and spoken English; warm, professional service.
• Strong attention to detail with high-volume item management.
• Reliable home office setup with stable internet and US hours.

Responsibilities

• Process AP/AR in Vantaca: coding, approvals, payments.
• Post homeowner assessments, dues, and payments; maintain ledgers.
• Support monthly close, bank reconciliations, financial statements.
• Assist with budget prep and variance tracking.
• Manage collections workflows and delinquency reporting.
• Handle inquiries via email, phone, Vantaca portal with timely responses.
• Create, track, and close action items in Vantaca.
• Maintain CRM records: vendors, homeowners; onboarding and W-9/COI tracking.
• Support ARC requests, violations, and compliance workflows.
• Prepare recurring reports for community managers and boards.

Skills

Vantaca experience

US HOA knowledge

Accounts payable/receivable

Financial reconciliations

Customer service

Remote work readiness

English communication

Education

Accounting degree

Bookkeeping certification

Tools

Vantaca Revenue Manager

HOAi

Scout

CINC

TOPS

AppFolio

Job description

ExecAssist Business Process Outsourcing Services is seeking an HOA support professional with deep Vantaca experience to assist a US-based community association management company. You will handle day-to-day finance tasks, homeowner and board communications, and ensure accuracy across ledgers, billings, and reconciliations.

The role requires 2+ years in Vantaca within HOA settings, solid AP/AR and month-end close skills, and strong English communication.