Hiring for Call center Agents in Top Bpo's. Hmo Day 1.

Recruitify_HR; Mandaluyong; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

HMO Day 1

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment firm is seeking Call Center Agents in Mandaluyong, Philippines. Candidates should have 5-8 years of experience in customer service and possess strong communication skills. This full-time on-site role offers various benefits including HMO from day one, a performance bonus, and opportunities for employee recognition. Applicants must also be adaptable to a flexible schedule with potential weekend work, ensuring high standards of customer interaction in a fast-paced environment.

Qualifications

• 5–8 years of experience in a call center or customer service role.
• Ability to work in a fast-paced environment and meet targets.
• Flexible shifts and availability to work on weekends.

Responsibilities

• Engage with customers to understand their needs and provide accurate information.
• Handle inquiries efficiently while maintaining high customer satisfaction.
• Resolve customer issues through effective communication and problem-solving.

Skills

Excellent verbal communication

Excellent written communication

Strong interpersonal skills

Customer-centric attitude

Education

Bachelor’s degree in any relevant field

Job description

Hiring for Call center Agents in Top Bpo's. Hmo Day 1.

On-site - Mandaluyong 5-10 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Engage with customers to understand their needs and provide accurate information.
• Handle inquiries efficiently while maintaining a high level of customer satisfaction.
• Resolve customer issues through effective communication and problem-solving skills.
• Document customer interactions and maintain clear records in the system.
• Collaborate with team members to improve processes and customer service standards.

Requirements

• Educational Qualifications: Bachelor’s degree in any relevant field.
• Experience Level: 5–8 years of experience in a call center or customer service role.
• Skills and Competencies: Excellent verbal and written communication skills.
• Qualities and Traits: Strong interpersonal skills with a customer-centric attitude.
• Responsibilities and Duties: Ability to work in a fast-paced environment and meet targets.
• Working Conditions: Flexible shifts and availability to work on weekends as needed.

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