Customer Service Agent Hiring in Top Bpo's. Salary upto 30K.

Recruitify_HR; Manila; Presencial; PHP 304 668 - 364 932; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

HMO

Resumo da oferta

A leading BPO company in Manila seeks a Customer Service Agent to enhance customer satisfaction by responding to inquiries through various channels. The ideal candidate holds a Bachelor's degree, has 1-3 years of experience in customer service, and possesses strong communication skills. This full-time role offers an opportunity to work in a fast-paced environment, collaborating with a dedicated team. Attractive perks include performance bonuses and wellness programs.

Qualificações

• Bachelor’s degree in a relevant field required.
• 1-3 years of experience in customer service or related roles.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat professionally.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues effectively.
• Document interactions and feedback in the customer management system.
• Collaborate with team members to improve service delivery.

Conhecimentos

Strong verbal and written communication skills

Basic problem-solving abilities

Customer-centric mindset

Patience

Empathy

Positive attitude towards customers

Formação académica

Bachelor’s degree in a relevant field

Descrição da oferta de emprego

Customer Service Agent Hiring in Top Bpo's. Salary upto 30K.

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Resolve customer complaints and issues effectively to retain customer loyalty.
• Document interactions and feedback in the customer management system for further analysis.
• Collaborate with team members to improve service delivery and efficiency.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1–3 years of experience in customer service or related roles.
• Skills and Competencies: Strong verbal and written communication skills.
• Skills and Competencies: Basic problem-solving abilities and customer-centric mindset.
• Qualities and Traits: Patience, empathy, and a positive attitude towards customers.
• Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

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