Customer Service Representative Hiring in a Top Bpo. Salary upto 35K.

Recruitify_HR; Mandaluyong; Vor Ort; PHP 390.600; Vollzeit

Benefits dieser Stelle

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Annual Company Trip

Free Meals

Sleeping Quarters

Zusammenfassung

A leading BPO company in Mandaluyong is seeking a Customer Service Representative to provide exceptional support through various channels, including phone, email, and chat. The ideal candidate will have 3–5 years of experience in customer service, a High School Diploma, and strong communication skills. This full-time role offers competitive salary up to 35K, along with perks like performance bonuses, health insurance, and annual company trips.

Qualifikationen

• 3–5 years of experience in customer service or related field.
• Ability to handle difficult situations with professionalism.
• Customer-focused with a problem-solving mindset.

Aufgaben

• Provide exceptional customer support through various channels.
• Resolve customer inquiries and issues efficiently.
• Document customer interactions and update CRM systems.

Kenntnisse

Strong verbal and written communication skills

Problem-solving mindset

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Customer Service Representative Hiring in a Top Bpo. Salary upto 35K.

On-site - Mandaluyong 3-5 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer support through various channels including phone, email, and chat.
• Resolve customer inquiries and issues in an efficient and timely manner.
• Maintain a high level of product knowledge to assist customers effectively.
• Document customer interactions accurately and update CRM systems as required.
• Collaborate with team members to improve processes and enhance the customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 3–5 years in customer service or related field.
• Skills and Competencies: Strong verbal and written communication skills.
• Responsibilities and Duties: Ability to handle difficult situations with professionalism.
• Qualities and Traits: Customer-focused with a problem-solving mindset.
• Working Conditions: Ability to work in a fast-paced BPO environment.

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