Helpdesk Assistant: Fast-Paced Customer Support & Tech Help

Quartz Business Products Corporation; Taguig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Employee recognition and rewards

Government-mandated benefits

Health and wellness insurance

Job summary

A technology solutions provider located in Taguig is seeking a Helpdesk Assistant to deliver outstanding customer service for technical support. This full-time position requires a Bachelor's degree and at least one year of relevant experience. Key skills include effective communication and proficiency in Microsoft Office. The role involves handling customer requests and ensuring problem resolution in a fast-paced environment.

Qualifications

• Bachelor’s Degree in any field required.
• At least 1 year of experience in customer service preferred.
• Proficiency in MS Office essential.

Responsibilities

• Provide customer service for technical support inquiries.
• Process customer requests through various communication methods.
• Prepare activity reports and inform management of issues.

Skills

Customer service experience

Communication skills

Attention to detail

Multitasking

Interpersonal skills

Microsoft Office proficiency

Education

Bachelor’s Degree in any field

Job description

A technology solutions provider located in Taguig is seeking a Helpdesk Assistant to deliver outstanding customer service for technical support. This full-time position requires a Bachelor's degree and at least one year of relevant experience. Key skills include effective communication and proficiency in Microsoft Office. The role involves handling customer requests and ensuring problem resolution in a fast-paced environment.