Healthcare Virtual Assistant: Patient Care & Admin

Vital Virtuals Global Hr Solutions Llc; Compostela; On-site; PHP 431,000 - 517,000; Full time

Job summary

Vital Virtuals Global HR is hiring a Medical Virtual Assistant in Cebu City, Philippines. The role involves answering calls, verifying insurance, updating patient information, managing referrals and records, and coordinating with clinical staff. A HIPAA-compliant virtual setup and reliable internet are required. Time Doctor monitoring is used.

First 90 days pay is $5/hour, then $6/hour with biweekly payment via Wise. English fluency and prior medical VA or receptionist experience are preferred.

Qualifications

• Fluent in English.
• Medical receptionist/VA experience preferred.
• Excellent communication & phone etiquette.
• Strong organizational and multitasking skills.
• EHR/EMR experience is a plus.
• Reliable computer & internet connection.
• Willing to use Time Doctor & a HIPAA-compliant virtual desktop.

Responsibilities

• Answer calls and assist patients
• Verify insurance & update patient information
• Manage referrals, faxes & medical records
• Explain insurance benefits
• Coordinate with providers and clinical staff
• Handle administrative & data-entry tasks
• Maintain HIPAA compliance

Skills

Fluent English

Job description

Vital Virtuals Global HR is hiring a Medical Virtual Assistant in Cebu City, Philippines. The role involves answering calls, verifying insurance, updating patient information, managing referrals and records, and coordinating with clinical staff. A HIPAA-compliant virtual setup and reliable internet are required. Time Doctor monitoring is used.

First 90 days pay is $5/hour, then $6/hour with biweekly payment via Wise. English fluency and prior medical VA or receptionist experience are preferred.