Healthcare Assistance Specialist Great Income + Paid Training

Caldwell Communications; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Up to ₱26,000 monthly base salary

Paid training

Performance incentives and bonuses

Career growth opportunities

Job summary

Caldwell Communications seeks a Customer Service Representative – Healthcare Account in Quezon City for an onsite role. No prior BPO experience required; salary up to ₱26,000 monthly with paid training and growth opportunities. You will assist customers with healthcare benefits, claims, eligibility, and provider information while delivering accurate service.

Shifts include weekends/holidays; location West Avenue, Quezon City. Fresh graduates are welcome.

Qualifications

• High School or Senior High School graduate
• College level or graduates are welcome
• No BPO experience required
• Fresh graduates and first-time BPO applicants welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Assist with healthcare benefits, insurance, claims, and coverage
• Provide support with eligibility and provider information
• Resolve customer concerns professionally
• Document customer interactions
• Meet quality and customer satisfaction targets

Skills

Good English

Fresh graduates welcome

Communication

Job description

Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required

Quick Job Overview

Position: Customer Service Representative – Healthcare Account

Salary: Up to ₱26,000 monthly basic salary

Location: Quezon City

Work Setup: Onsite

Employment Type: Full-time

Experience: No BPO or call center experience required

Job Description

We are hiring Customer Service Representatives for Healthcare, Medical, Insurance, Benefits, Claims, and other Customer Support Accounts in Quezon City. Assist customers with healthcare benefits, insurance coverage, claims, eligibility, provider information, and account concerns while providing accurate and professional support.

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Qualifications

• High School or Senior High School graduate
• College level or graduates are welcome
• No BPO experience required
• Fresh graduates and first-time BPO applicants welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Assist with healthcare benefits, insurance, claims, and coverage
• Provide support with eligibility and provider information
• Resolve customer concerns professionally
• Document customer interactions
• Meet quality and customer satisfaction targets

Training & Work Setup

• Onsite: West Avenue, Quezon City
• Shifting schedule, including weekends and holidays
• Paid training provided

Why Apply

Start your BPO career with no prior BPO experience required. Gain valuable experience in Healthcare, Medical, Insurance, Benefits, Claims, and Customer Support Accounts while receiving paid training and opportunities for career growth.

Join our team as a Customer Service Representative – Healthcare Account and take the next step toward a rewarding career in the BPO industry.