Healthcare Patient Support & Billing Specialist

R1 RCM; Taguig; On-site; PHP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Total Rewards Package

Medical Plan (HMO) from Day 1

Life insurance

Paid Time-Off Benefits

Sick Leave Conversion

Night Differential

Employee Referral Program

All Mandatory Statutory Benefits

Job summary

R1 RCM in Taguig, Philippines, is looking for a dedicated customer service associate to provide exceptional service and support to patients. The role involves educating patients on balance billing, payment processing, and coordinating with healthcare providers.

Applicants should have at least 2 years of college education and relevant BPO experience. R1 RCM offers a competitive rewards package including medical, life insurance, and paid time off from day one.

Qualifications

• Must complete at least 2 years of college education.
• 1 year of BPO experience required if from Medical Allied background.
• 2 years of BPO voice experience required if from Non-Medical Allied background.

Responsibilities

• Provide expertise in customer service support.
• Educate patients on billing and payment processing.
• Coordinate with the doctor's office for authorization.

Skills

Excellent customer service support

Ability to work onsite

Flexibility with shifts

Education

At least 2 years of college education

BPO experience in medical or non-medical fields

Job description

R1 RCM in Taguig, Philippines, is looking for a dedicated customer service associate to provide exceptional service and support to patients. The role involves educating patients on balance billing, payment processing, and coordinating with healthcare providers.

Applicants should have at least 2 years of college education and relevant BPO experience. R1 RCM offers a competitive rewards package including medical, life insurance, and paid time off from day one.