Open for Fresh Grad Healthcare E-Support Associate

Caldwell Communications; Caloocan; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Salary up to ₱26,000

Bonuses

Paid training

Career growth

Job summary

Caldwell Communications is hiring Customer Service Representatives for Healthcare accounts in Quezon City to work onsite. You will handle inquiries via phone, chat, or email and assist with healthcare benefits, insurance, claims, and coverage.

Fresh graduates and applicants with no BPO experience are welcome. The position offers paid training, performance incentives, and opportunities for career growth with a shifting schedule including weekends.

Qualifications

• High School or Senior High School graduate.
• College level or graduates welcome.
• No BPO experience required.
• Fresh graduates and first-time BPO applicants welcome.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle customer inquiries through phone, chat, or email.
• Assist with healthcare benefits, insurance, claims, and coverage.
• Provide support with eligibility and provider information.
• Resolve customer concerns professionally.
• Document customer interactions.
• Meet quality and customer satisfaction targets.

Skills

Good English

Basic computer skills

Willing to work onsite

Education

High school graduate

College level or graduates

Job description

Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required

Quick Job Overview

Position: Customer Service Representative – Healthcare Account

Salary: Up to ₱26,000 monthly basic salary

Location: Quezon City

Work Setup: Onsite

Employment Type: Full-time

Experience: No BPO or call center experience required

Job Description

We are hiring Customer Service Representatives for Healthcare, Medical, Insurance, Benefits, Claims, and other Customer Support Accounts in Quezon City. Assist customers with healthcare benefits, insurance coverage, claims, eligibility, provider information, and account concerns while providing accurate and professional support.

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Qualifications

• High School or Senior High School graduate
• College level or graduates are welcome
• No BPO experience required
• Fresh graduates and first-time BPO applicants welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Assist with healthcare benefits, insurance, claims, and coverage
• Provide support with eligibility and provider information
• Resolve customer concerns professionally
• Document customer interactions
• Meet quality and customer satisfaction targets

Training & Work Setup

• Onsite: West Avenue, Quezon City
• Shifting schedule, including weekends and holidays
• Paid training provided