Healthcare Information Concierge

M.V. Santiago Medical Center; Imus; Vor Ort; PHP 180.000 - 240.000; Vollzeit

Zusammenfassung

M.V. Santiago Medical Center is seeking an Information Staff to serve as the frontline representative, providing accurate hospital information to patients and visitors. You will assist with admissions, registrations, and coordinating with departments to ensure smooth operations.

The role requires clear communication, customer service orientation, and proficiency with hospital software and MS Office. Fresh graduates are welcome, with rotating night shifts and overtime as needed.

Qualifikationen

• Bachelor's degree preferred but not required.
• Fresh Graduates are encouraged to apply.
• Excellent verbal and written communication skills.
• Proficiency in hospital management software and MS Office.
• Ability to multitask and handle stressful situations professionally.
• Willing to work rotating night shifts and holidays.

Aufgaben

• Greet and assist patients, visitors and staff with professionalism.
• Provide accurate information about hospital services and departments.
• Handle telephone inquiries and route calls appropriately.
• Assist in patient registration, admissions, and discharges.
• Maintain updated directories and service information.
• Coordinate with billing/insurance for coverage inquiries.
• Prepare reports for front desk operations.
• Maintain confidentiality of patient records per policy.

Kenntnisse

Communication skills

Customer service

Multitasking

Problem-solving

Ausbildung

Bachelor's degree (preferred)

Related field degree

Tools

MS Office

Hospital management software

Jobbeschreibung

M.V. Santiago Medical Center is seeking an Information Staff to serve as the frontline representative, providing accurate hospital information to patients and visitors. You will assist with admissions, registrations, and coordinating with departments to ensure smooth operations.

The role requires clear communication, customer service orientation, and proficiency with hospital software and MS Office. Fresh graduates are welcome, with rotating night shifts and overtime as needed.