Healthcare Customer Support Specialist

Synlink Recruitment Outsourcing Co. Inc.; Pasig; On-site; PHP 201,000 - 290,000; Full time

Job summary

A recruitment firm in Pasig is seeking a Customer Service Representative for a healthcare account. The ideal candidate will assist customers via phone, email, and chat, providing product information and resolving inquiries. No experience is required, and having a strong work ethic, excellent people skills, and proficiency in English is essential for success in this role. This position is full-time and on-site.

Qualifications

• No experience required, but 6 months intl. voice experience is a plus.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with product information and order placement.
• Troubleshoot and resolve customer issues effectively.
• Maintain accurate records of customer interactions.
• Communicate regularly with team members.

Skills

Proficient in English Language

Customer Service-related skills

Scheduling

Problem-Solving abilities

Strong Work Ethic

Excellent People Skills

Education

High School Diploma or equivalent

Job description

A recruitment firm in Pasig is seeking a Customer Service Representative for a healthcare account. The ideal candidate will assist customers via phone, email, and chat, providing product information and resolving inquiries. No experience is required, and having a strong work ethic, excellent people skills, and proficiency in English is essential for success in this role. This position is full-time and on-site.