Healthcare CSR & Customer Support Specialist

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A recruitment outsourcing company based in Metro Manila seeks a dedicated customer support representative. You'll provide excellent service via phone, email, and chat, manage customer inquiries, and document interactions. The ideal candidate is a high school graduate with 0-2 years of experience and strong communication skills, fostering a collaborative team environment. Join us to enhance customer satisfaction and service quality.

Qualifications

• 0–2 years of relevant customer support experience.
• Positive attitude and patience required.
• Ability to manage customer complaints effectively.

Responsibilities

• Deliver excellent customer support through phone, email, and chat.
• Document customer interactions and transactions accurately.
• Work closely with team members to enhance service quality.

Skills

Strong verbal communication abilities

Strong written communication abilities

Effective problem-solving skills

Education

High school graduate or equivalent

Job description

A recruitment outsourcing company based in Metro Manila seeks a dedicated customer support representative. You'll provide excellent service via phone, email, and chat, manage customer inquiries, and document interactions. The ideal candidate is a high school graduate with 0-2 years of experience and strong communication skills, fostering a collaborative team environment. Join us to enhance customer satisfaction and service quality.