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Job summary
A staffing and consulting firm in Quezon City is looking for a Healthcare Customer Service Representative. This on-site role requires a Bachelor's degree and offers the opportunity to help customers with their healthcare-related inquiries. Ideal candidates will have strong interpersonal skills and a commitment to excellent customer service. Join a team that values dedication to helping others while maintaining up-to-date knowledge of healthcare policies and services.
Qualifications
Bachelor's degree in a relevant field is preferred.
0–2 years in customer service, preferably in a healthcare setting.
Proficient in English language; strong interpersonal and customer service skills.
Responsibilities
Act as the primary point of contact for customers seeking healthcare assistance.
Provide accurate information regarding medical services, insurance, and appointments.
Document customer interactions clearly in the system.
Skills
English proficiency
Interpersonal skills
Customer service skills
Education
Bachelor’s degree in a relevant field
Tools
Healthcare software familiarity
Basic computer applications
Job description
A staffing and consulting firm in Quezon City is looking for a Healthcare Customer Service Representative. This on-site role requires a Bachelor's degree and offers the opportunity to help customers with their healthcare-related inquiries. Ideal candidates will have strong interpersonal skills and a commitment to excellent customer service. Join a team that values dedication to helping others while maintaining up-to-date knowledge of healthcare policies and services.