Healthcare Account CSR – Entry-Level, On‑Site Manila

Concentrix; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A global customer experience provider in Manila is hiring for a full-time Customer Service Representative position. Join the team to provide exceptional support to healthcare clients, assist with inquiries, and resolve issues effectively. High school diploma is required, and no prior experience is necessary. Strong English communication skills and the ability to work in a team are essential for this role.

Qualifications

• High School diploma or equivalent required; senior high school preferred.
• 0–2 years of customer service experience preferred.
• Strong interpersonal skills and teamwork ability.

Responsibilities

• Provide exceptional customer service to healthcare clients.
• Assist customers with inquiries and resolve issues.
• Maintain accurate records of customer interactions.

Skills

Customer service

Proficient in English

Verbal communication

Written communication

Interpersonal skills

Education

High School diploma or equivalent

Job description

A global customer experience provider in Manila is hiring for a full-time Customer Service Representative position. Join the team to provide exceptional support to healthcare clients, assist with inquiries, and resolve issues effectively. High school diploma is required, and no prior experience is necessary. Strong English communication skills and the ability to work in a team are essential for this role.