Healthcare Support Specialist - Night Shift (On-site)

V-Call Center Link Inc.; Pasig; On-site; PHP 279,000 - 334,800; Full time

Job summary

A healthcare customer service provider in Pasig is seeking a Healthcare Customer Service Representative to respond to calls, emails, and chats from patients. The role requires a college graduate with at least 1 year of healthcare experience and strong communication skills. This full-time position requires night shift availability. Competitive compensation and professional growth opportunities are offered.

Qualifications

• 1 year of healthcare experience (voice).
• Able to meet B2-C1 versant score.
• Amenable to work night shift and on-site.

Responsibilities

• Respond to inbound and outbound calls, emails, and chats from patients, members, or providers.
• Provide accurate information about healthcare plans, coverage, claims, and billing.
• Handle escalations and resolve customer concerns with empathy and professionalism.

Skills

Good communication skills

Problem solving

Education

College graduate

Job description

A healthcare customer service provider in Pasig is seeking a Healthcare Customer Service Representative to respond to calls, emails, and chats from patients. The role requires a college graduate with at least 1 year of healthcare experience and strong communication skills. This full-time position requires night shift availability. Competitive compensation and professional growth opportunities are offered.